Practical HR Tips, News & Advice. Updated Daily.
The Equal Employment Opportunity Commission (EEOC) has entered into an agreement with Wheeler Construction in which Wheeler will pay two employees a total of $325,000 to settle a race discrimination claim. The case may reflect the EEOC’s increased attention to race discrimination claims, which, like other discrimination claims, are rising at a rapid rate. HR […]
Employees that work in customer-focused industries or roles can often feel overwhelmed. Let’s face it–customer service can be tough. People rarely call to tell you what a great job you’re doing. It’s to let you know something is wrong or to vent frustration. For many in these roles, these experiences can make it uncomfortable to […]
U.S. companies spend over $70 billion annually on training and an average of $1,459 per salesperson, which is almost 20% more than they spend on workers in all other departments and functions. Most of that sales training and learning material (nearly 80% in some cases) isn’t retained because it’s curriculum-based. And it’s consistently not yielding […]
By Brian Winterstein In a workplace made up of multiple generations, it can be difficult to ensure that your training speaks to all employees. However, there are still ways you can make training count. Brian Winterstein, vice president of human resources for Liberty Tax Service, explains how.
“The key to managing conflict isn’t just about pushing them to resolution, but also to learn how to have nicer conflicts,” said Tim Scudder, CEO of Personal Strengths USA and coauthor of Have a Nice Conflict: A Story of Finding Success and Satisfaction in the Most Unlikely Places (www.haveaniceconflict.com). “As one set of conflicts is […]
Everyone knows the clichés “cheaters never prosper” and “honesty is the best policy,” but that doesn’t mean employees always take those maxims to heart. Whether it’s padding an expense account, failing to clock out for lunch, or large-scale embezzling, some employees will cross the line into unethical territory. Take, for example, the case of the […]
By Donna Gallant A recent appeal court decision demonstrates once again that defining work relationships is far from an exact science. Somewhere on the spectrum between employees and independent contractors, we have seen the emergence of “dependent contractors.” What hasn’t been entirely clear is how one determines “dependent contractor” status. Nor what that status means […]
We all know the adage, “Location is everything.” Training and research firm Leadership IQ® recently surveyed 3,478 employees using a 10-question online test called “Is Your Personality Suited to Working Remotely or in the Office?” The results of where employees want to work was a rousing endorsement of … not in the office!
by Rebecca Barnes-Hogg, SPHR, SHRM-SCP of YOLO Insights® High-volume recruiting is about numbers—big numbers—of open positions and candidates. Managing a high volume of each is challenging and overwhelming for a recruiter who not only has to follow a consistent process, but also keep candidates and hiring managers informed and satisfied. Here are five fundamental elements […]
David Letterman, a late-night staple for 33 years, aired his final episode on May 20, 2015. Whether you preferred Johnny, Leno, Conan, Kimmel, or Fallon, no one can deny Letterman’s impact on pop culture, and the fact remains that he retires as the longest-serving late-night talk show host in American television history. While there were […]