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Let’s talk about race: the death of Tony Robinson

by Saul Glazer The recent police shooting of Tony Robinson put Madison in the national headlines. Thankfully, unlike last year’s events in Ferguson, Missouri, the protests following Robinson’s death have been peaceful. However, the incident has once again put a spotlight on how we view race relations. This article discusses race relations in general and […]

Employers in so-called ‘sanctuary cities’ need to prepare for increased ICE enforcement

As many readers are certainly aware, President Donald Trump has resumed and intensified immigration enforcement efforts. In the most recent wave of action, the president issued an Executive Order (EO) directing the Department of Homeland Security (DHS) to publish a list of all sanctuary jurisdictions. DHS recently released its list, which includes states, cities, and […]

Playing Favorites

Litigation Value:  Get out your checkbook, Dunder Mifflin Sabre. Although your chauvinistic branch manager’s episode-ending dunk may have cut short his tenure in Scranton, his presumptive (acting) successor showed little in the way of enlightened damage control last night. Jo Bennett, where are you? No matter how the Supreme Court rules in a closely watched […]

MillennialsText—Good or Bad for the Workplace?

One of the most clichéd or stereotypical images of a younger employee slacking off on the job involves the employee texting at work. But a recent article by Valerie Bolden-Barrett, writing for HR Dive, reveals that texting actually serves legitimate business needs. Many younger managers rely heavily on this medium for communicating with their teams: […]

New Hampshire social media privacy law takes effect September 30

by Jeanine Poole New Hampshire employers need to be reviewing their policies regarding employee use of social media and electronic equipment now that a new law protecting employee privacy is set to take effect September 30. The new law prohibits New Hampshire employers from requesting or requiring current or prospective employees to disclose some information […]

Is Safety Training Ever a Laughing Matter?

Laugh and the whole world laughs with you. TV comedian/pianist Victor Borge used to say that laughter is the shortest distance between two people. Laughing together brings people closer. That’s because laughter is a shared experience, and laughter truly is infectious. When you see someone laughing, it brings a smile to your face, and you […]

Terminations: Can Managers Really Be That Stupid?

Managers often want to know why they need documentation to fire an “at-will” employee. Simple, says today’s expert. Without it, you can end up in court explaining why your managers are so stupid that they fire people for no reason. In theory, with at-will employees, either party can terminate the employment arrangement: At any time […]

Talk About Telephone Training

The material in today’s Advisor is adapted from BLR’s 10-Minute HR Trainer session, “Telephone Etiquette.” Don’t forget to train employees to follow proper etiquette when receiving phone calls. Here are several best practices for answering the telephone. Answer promptly if you are not relying on voicemail pickup. Greet the caller with a friendly tone, identifying […]

Talent Experience Is More Important Than Ever Before

When it comes to attracting and retaining talent, the experience a company offers its workforce is more important than it’s ever been, especially in this tough hiring market.