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The perils of firing an older, long-tenured worker

by Jonathan C. Sterling Q We have an employee over age 65 who has been a manager for over 40 years and has excellent evaluations in his file. Recently we have learned that his department is possibly committing fraud in their documentation of paperwork. He doesn’t abide by company policy, doesn’t meet deadlines, and has […]

Use Training to Combat Identity Theft

According to a recent report, more than 13 million consumers were victims of identity fraud in 2015, with fraudsters stealing a total of $15 billion from them. Your employees or business can easily become the next target, but there is one proactive step you can take to prevent and combat identity theft—proper training.

Training Credited with Efficiency Gains

Facing high sales attrition, slow time-to-quota for newly hired sales reps, and too few sales reps achieving quota, SuccessFactors turned to its Learning Team in early 2012 to rectify the situation. By the end of 2012, the team’s efforts had already paid off. Overall sales attrition had dropped by 80 percent compared to new sales […]

Handling challenges to diversity in era of divisiveness

It may seem there’s no escaping political divisiveness. All manner of news and social media sources carry angry, frequently hurtful, and often untrue communication. And the workplace is not immune from the damage of those messages.  Presidential campaigns have been heated before, but the 2016 contest seemed especially rife with venom. Since the campaign was […]

Do Your Workers Know How to Respond to Workplace Violence?

Violent behavior can erupt anywhere. Consider these statistics: Homicide is the third-leading cause of work-related deaths. According to studies, as many as 1 million Americans each year are the victims of nonfatal work-related assaults. While the highest percentage of workplace assaults are in the service, healthcare, and retail industries, incidents of violence occur in all […]

How I Learned to Love Doing Performance Appraisals – And Other Lies

By BLR Founder and Publisher Bob Brady BLR’s publisher on why he loves … and hates … doing performance appraisals. Writing performance appraisals is something I love doing! That’s because every time I struggle through one, I repeat the wisdom that I’ve heard again and again (and truly believe) that says, “Here’s a chance to […]

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Why We Hire Family and Friends

For centuries, children often followed in the footsteps of their parents when entering the workforce. If your father was a farmer or a blacksmith or a fisherman, that is what you were taught, and that was what you were likely to also do when you came of age. The same holds true to some extent […]

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Remote Employee Characteristics to Look For

COVID-19 has disrupted seemingly every aspect of our personal and business lives. One prominent change for many businesses is the sheer volume of employees who are now working remotely. For any role applicable, businesses shifted to remote work out of necessity when the virus hit. This has shifted hiring practices in many ways, from video […]