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Do You Know the ‘Secret of Motivation’?

From The Oswald Letter A colleague shared with me an article published recently in The New York Times Sunday Review. In addition to the fact that the article had been recommended, its title, “The Secret of Effective Motivation,” was certainly enough to get me to read it. Who in management doesn’t want to know the […]

Kansas City Chiefs’ Superstar Doesn’t Catch a Pass on His Bad Behavior

Employers should take a page out of the Kansas City Chiefs’ playbook regarding how to handle employee misconduct, particularly with respect to a high-value or high-profile employee. The Chiefs’ decision to release Kareem Hunt was undoubtedly difficult and likely unpopular with some fans. From an employment perspective, however, it was unquestionably the correct choice. Read […]

The 13 Deadly Sins of HR Documentation

So you think you’re safe because you document every employment action? Read this lawsuit-losing list of common errors and see if you’re “guilty” of any of them. You’ve been sued by a former employee, and now you’re facing the music in court. You’re not worried, though. At your side is a briefcase of documentation showing […]

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Internal vs. External ‘Locus of Control’

One of the few guarantees in business, as with life, is that there will always be roadblocks, obstacles, stumbles, and setbacks. Plans don’t always work out as expected, goals aren’t always reached, and the competition sometimes prevails.

The Candidate Experience: 6 Facts Every Employer Should Know

Whether it’s keeping candidates guessing as to where they are in the application process or simply neglecting to acknowledge their application, some employers are unwittingly leaving candidates with a bad impression—and it’s taking a toll on their business. In today’s Advisor, we reveal the first 3 of 6 facts about the candidate experience that employers […]

8 Steps to Conflict Resolution

What steps do you take to resolve conflicts among employees? Do you find the process effective? Do your employees have a plan to resolve conflict in their teams? Here is a simple 8-step conflict resolution process that you and your employees can use to resolve any type of workplace conflict.

Handling Employees Summoned for Jury Duty

John, a regular full-time employee of BigCo, received a jury summons from federal court. Upon learning he had to appear for jury duty, he called Jamie, BigCo’s human resources representative, to find out what he needed to do. Jamie told him that he needed to take personal leave for his absence. After hearing John complaining, […]

Keeping the “I” out of “team”

by Dan Oswald I have the always desirable but elusive teamwork on my mind as I write this. The dictionary defines it this way: “cooperative or coordinated effort on the part of a group of persons acting together as a team or in the interests of a common cause.” There’s a lot in that definition. […]