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Make Job Descriptions Do More than Describe a Job

Reviewing our records recently, we found a provocative article on job descriptions by Shelburne, Vermont, consultant Scott Delman, author of “How to Mean Business, Water Cooler Wisdom” and other books. Good things bear repeating … and sharing. So let’s share some of his thoughts with you now. Job descriptions are all too frequently written like […]

Practical System for Helping Managers Who Don’t Perform

For Day 1 suggestions, go here. Day 2 (AM): The 1-on-1 Meeting with Wilma and Fred (Poor-Performing Manager and Supervisor) I’ve got three rules I’ll ask you to follow as we begin this meeting. First, don’t hold anything back. This is a once-in-a-career benefit, and the purpose of this meeting is to get it all […]

Executive Pay Plan Design Considerations

Designing an executive pay plan requires a lot of facets to be considered, not the least of which is: how high should executive pay be? But the exact amount is far from the only consideration. How should an organization decide to pay executives? Is there a formula to use? Unfortunately, it’s seldom that simple, and […]

Court of Appeal Agrees with $25,000 Award for Loss of Apprenticeship

By Derek Knoechel As we reported in an article last year, courts across the country are generally following the Supreme Court of Canada’s decision in Keays v. Honda Canada: Punitive damages should be awarded only in exceptional cases, and moral damages should be limited to actual losses resulting from the employer’s conduct. That has left […]

Start EX Early: Humanize the Candidate Experience

It’s easy to forget that every employee hired into your organization was once a candidate applying for a new job opportunity. These applicants chose your company over hundreds of others in the hopes of starting a new career journey. And it’s a jobseeker’s market today.

’Tis the Season … to Do Right by Employees and Customers

Among other things, having a manager who cares about them as people is part of being happy at work. So when I heard about Liberty Bottleworks, I figured it must have a pretty satisfied workforce. Here’s the story, from a recent edition of The Oswald Letter. It seems that over the Thanksgiving holiday weekend, the […]

GAO Recommends New Destinations for Forced 401(k) Transfers

Distributing abandoned small accounts in the 401(k) plans of participants who have left the company is a necessary evil for plan sponsors, to keep the plan focused on managing larger, active holdings and controlling costs. Despite the benefits for the plan that this form of housekeeping provides, results from these “forced transfers” may be less […]

Quitting Before End of Notice Period: Lessons from B.C. Court of Appeal

By Hadiya Roderique Working notice — the default under many pieces of employment standards in Canada — can be a way to reduce an organization’s cost of termination of employment. But what happens when an employee quits in response to getting fired before the end of the notice period? And what happens when the working […]

‘Forget FMLA Guy—I’ll Keep the Temp’

Managers find a number of ways to frustrate and aggravate HR, and FMLA restoration rules are the source of many of them. “I’ll keep the temp” is one of the most common challenges HR managers face “I’ll Keep the Temp” Here’s what happens: The manager’s employee goes out on FMLA leave. You provide a replacement, […]