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A Leadership Coach’s Philosophy of Life

I’ve had the great honor of being a leadership coach for the past 25 years. In the course of this work, I’ve had the opportunity to reflect on some of the most profound questions of morality, ethics, and values.

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How Performance Evaluations Are Changing in a Remote Work Environment

Employees of companies that have shifted to a remote work model in response to the COVID-19 pandemic have had their professional lives turned upside down in many important respects. It’s harder to communicate and collaborate with colleagues; they may be dealing with childcare responsibilities at home; and they may have a variety of other distractions […]

I’m sorry, so sorry: how to apologize at work

by Molly DiBianca Humility is a virtue. For most of us, it doesn’t come easily. Owning up to a mistake at work can be a difficult task, particularly for employees who want to be good at their jobs and please those they report to. Nonetheless, apologizing is a reality of professional life and a recognition […]

Whistleblower

Embrace Your Inner Whistleblower! A Strategy for Avoiding Retaliation Claims

There’s a huge divide between the whistleblower’s view of a situation and the legal analyst’s view, says attorney Brad Cave of Holland & Hart LLP in Cheyenne, Wyoming—and editor of Wyoming Employment Law Letter. If employers can “put on the whistleblower’s hat,” he says, they may be able to significantly reduce the risk of a […]

Combating Unconscious Bias Through Blind Recruiting

As companies continue to recognize the value of diversity and inclusion (D&I), they’re also coming to understand the extent to which systemic biases exist in their hiring and HR infrastructures. Recruitment structures and the individuals within them, despite their best efforts, often favor some groups over others. Something as simple as an applicant’s name or […]

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5 Online Scheduling Tools to Make Your Life Easier

Scheduling can be one of the most frustrating parts of a recruiter’s job. You want to make sure you’re accommodating the candidate’s schedule without interfering with your own. And let’s face it: Going back and forth between a paper planner, Google calendar, and dropbox can become frustrating and time-consuming. If you haven’t started using online […]

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The Benefits of Workplace Scripts

Scripts are common tools in many industries like telemarketing and customer support. They can empower relatively inexperienced teams to quickly start tackling more challenging responsibilities in customer-facing roles.

Why Family Caregiving Is the Next Major Issue for Employers

What if I told you the biggest driver of productivity loss and retention issues is completely hidden and impacts more than 75% of your workforce? Family caregiving is, without a doubt, the most overlooked gap in employee benefits. While family caregiving isn’t new, it was thrust into the spotlight during the pandemic, highlighting the incredible […]

Over 1/3 of Employers Would Rather Hire a Robot or AI Than a Recent Graduate

A new survey conducted by Workplace Intelligence in collaboration with Hult International Business School illustrates the sour outlook employers have for recent graduates. The study found that 37% of employers would prefer hiring a robot or AI over a recent college graduate. This striking statistic reflects growing concerns about the preparedness of new entrants to […]