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Ergonomics: Congress Scraps OSHA Ergonomics Rule

After 10 years of debate, the Occupational Safety and Health Administration issued a national ergonomics standard that covered 102 million workers and took effect in January. But the much-criticized rule—which some said would cost businesses more than $100 billion per year—has now been scrapped by Congress, within weeks of President Bush’s taking office. And the […]

Sexual Harassment: California’s High Court Affirms Automatic Liability for Harassment by Supervisors, But Employers Can Take Steps to Limit Victim’s Damages

In a new ruling, the California Supreme Court has affirmed employers are automatically liable for sexual harassment committed by supervisors, but damages for an employee who doesn’t take reasonable steps to avoid or report supervisor harassment can be reduced. We’ll examine the new case and suggest smart employment practices that can help you limit damages—and […]

How to Land Top Talent in a Buyers’ Market

Our nation seems to have reached a tipping point in favor of the job hunters, who can now be more selective than ever before. In fact, the best of the best get snatched up in less than 2 weeks, and it’s frustrating hiring managers to no end. A whopping 96% of executives tasked with recruiting top talent say they […]

Now Your Worst Moments Are on YouTube

What once was acceptable workplace behavior and humor no longer is. And if some in your company don’t know it, there’s a world of Internet onlookers ready to tell them so. After a trying morning, Jack, usually a calm and restrained manager, lost it at the office. He screamed at his workers, and threw a […]

EEOC releases fact sheet on selection and testing procedures

The U.S. Equal Employment Opportunity Commission (EEOC) has issued a new fact sheet explaining how federal nondiscrimination laws apply to employer tests and other selection procedures—such as personality tests, medical exams, and credit checks—used to screen applicants for hire and employees for promotion. The fact sheet also spotlights “best practices” employers can follow to avoid […]

Blogs, Rants, and Tweets: Can You Stop Them?

In yesterday’s Advisor, we featured attorney Joseph Beachboard’s tips for employers doing background checks using social websites. Today, we move on to his specific recommendations and introduce an audio conference on controlling blogs and other Internet challenges. Beachboard’s comments came at the recent SHRM Annual Convention and Exposition in New Orleans. He is a shareholder […]

Workplace Wellness: Proposed Tax Credit for Wellness Programs

Legislation has been proposed in the U.S. Senate that would create a tax credit for employers that offer comprehensive wellness programs. The Healthy Workforce Act (S.B. 1753), authored by Senators Tom Harkin (D-IA) and Gordon Smith (R-OR), would provide a tax credit of up to $200 per employee for the first 200 employees, and up […]

SIIA Chief Testifies on Pro-reform Threats to Self-funding

On Feb. 26, SIIA’s CEO and president Mike Ferguson testified before a House panel to make it clear that skirting the ACA is not the reason companies and institutions self-insure, contrary to what pro-reform elements in the federal government may believe. The decision whether to self-fund is based on risk tolerance, understanding of legal liability, […]

GAO Urges DB Sponsors to Add Information for Participants Considering Lump-Sum Offers

Packets being given to retirees and separated, vested employees considering taking an immediate lump-sum distribution from their former employer’s defined benefit retirement plan rather than continuing lifetime income benefits routinely lack some key information needed to make an informed decision, or were unclear, according to the U.S. Government Accountability Office in a recent study. With […]

Homerun on customer service

Homerun on customer service

It can be hard to describe good customer service, but you sure know it when you see it. Last week, I was at — of all things — a baseball tournament in the greater Atlanta-metro area. The tournament wasn’t a small volunteer undertaking. The organization that sponsored the tournament is national in scope and has […]