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Hospitality

Why You Should Hire Hospitality Workers for Customer Support

2020 has been a year of massive change for every business. Some industries and segments are surging, while some are almost at a standstill. Some organizations desperately need new employees, and some have been forced to release talent into a labor market that’s suddenly flooded with qualified candidates anxious for stable income.

New Study Shows Remote Worker Trend on the Rise

Trends towards remote work are rising, with no end in sight. That’s according to a recent survey by Upwork. Today we will look at highlights of the survey, as well as get some answers about the topic from Upwork’s Zoe Harte, Senior Vice President of HR and Talent Innovation.

Investigating Potential FMLA Abuse

FMLA abuse is one of the biggest concerns for employers when complying with FMLA leave regulations. One example of potential FMLA abuse is questionable leave use. This is when someone is out on leave and they are doing something that seems inconsistent with the leave. For example, what happens when an employee is found to […]

Conducting unbiased investigations: tips from the Russia probe

With the recent indictments of Paul Manafort and Rick Gates, special counsel Robert Mueller’s investigation into Russian influence in the 2016 election is front-page news once again.  While most of the press and President Donald Trump’s initial tweets focused on whether Mueller could be fair and unbiased in his investigation, the most recent attacks on […]

Three Interview Questions to Avoid

When you’re interviewing a potential employee, the stakes are high. You want to bring the right person onto the right team in the right role, and which questions you ask can have a huge impact on the process. You’ve probably spent time tailoring your list to include thoughtful questions that will really help you identify […]

The Pros and Cons of Perfectionism

“Perfectionism” sounds like a positive trait to have at first glance. But is it purely positive? Or is there a downside to being a perfectionist? As we discussed in a previous post, some experts affirm the notion that there are positive aspects of being a perfectionist, but they point to some negative aspects as well.

Firing Drummer Was a Protected Act of Free Expression

We are often asked whether being an “at-will” employer means a company can terminate somebody for a discriminatory reason—for example, because she is a woman or a person of color. The answer is no. The at-will-employment doctrine does not protect employers from the consequences of discriminatory job actions. But the 2nd District Court of Appeal […]