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onboarding

Pros and Cons of Employees Training Their Replacements

Turnover is a fact of life for any business. Whether due to an employee retiring, leaving for a different opportunity, or being promoted or moved to a different position, businesses frequently need to fill roles due to turnover. Some industries (i.e., hospitality) experience very high levels of turnover; for hospitality, annual turnover rates were over […]

New NLRB Handbook Guidelines—Do You Need to Reword Your Policies?

A recent memo from the General Counsel for the National Labor Relations Board (NLRB) provides new guidelines regarding the language employers use in their company handbooks. Could your policies require review in order to stand up to scrutiny? BLR® Legal Editor Holly Jones, JD, has the advice you need in the following article.

Our Motto: ‘Customer Service Is Job 2’

Oswald, CEO of BLR, offered his thoughts on customer service in a recent edition of The Oswald Letter. Recently, my wife and I celebrated our 25th wedding anniversary, says Oswald. My gift to her was a trip to the Caribbean for a few days. That’s 5 days without kids! In our world, that doesn’t happen […]

Why Not Stay Interviews Instead of Exit Interviews?

Retention and engagement depend on knowing who might leave and why, says consultant Leigh Branham of Keeping the People, Inc., and one of the keys is the “Stay Interview.” Who should you conduct stay interviews with? Set your priorities by putting your employees into a table like this one, says Branham. Then start with your […]

What Does the Labor Secretary Do?

Lori Chavez-DeRemer’s nomination to serve as Secretary of Labor has renewed both interest and the need to understand the role and responsibilities of this position. That’s especially true for business and the HR professionals who must be aware of and responsive to potential changes. Role of the Secretary of Labor At a high level, the […]

DOL Submits Request for Information on the Overtime Rule

The U.S. Department of Labor (DOL) has submitted a Request for Information (RFI) regarding the final overtime rule to the Office of Information and Regulatory Affairs (OIRA) for its review. An RFI is an optional step used by governmental agencies when drafting rules in order to obtain public input on whether a new rule or […]

retirement

IRS Mandates Use of New Mortality Tables for 2018 … Unless You Don’t Want to!

On October 3, 2017, the Internal Revenue Service (IRS) released Notice 2017-60, finally acknowledging that new mortality assumptions would be required for 2018 in the determination of minimum contributions and, by association, Pension Benefit Guaranty Corporation (PBGC) premiums. (See New IRS Mortality Tables for 2018 Bring Host of Concerns for DB Plan Sponsors.)

automation

Automation and Reskilling Are Critical for Employee and Business Success

Business experts and leaders across the nation have been discussing digital transformation for decades, and with the recent coronavirus pandemic, organizations have had to adapt rather quickly to keep up with demand. The last few months have shown that technology is not something to be feared but rather something to be celebrated because without it, […]

apps

Are Collaboration Apps Crippling Employee Productivity?

Organizations frequently saturate their app ecosystems with collaboration tools because they allow employees to create a space for the sharing of ideas and opinions in the workplace and participate in work-based conversations using their mobile devices.