Practical HR Tips, News & Advice. Updated Daily.
As organizations and their leadership continue to evolve and develop strategies for engaging their people ever more deeply in work, an important notion has developed which by some, is seen as the key to the puzzle to find the source of “purpose” connected to that work, then to establish that as the motivation or “driver” […]
If you’re a learning and development professional, the term “social learning” is probably one you’ve been using for so long that you can’t remember the first time you heard it. But for the rest of us, it’s an idea we’ve only more recently come around to. While the idea of social learning—learning from what other […]
Most HR professionals (and a lot of laymen, too) are at least familiar with Consolidated Omnibus Budget Reconciliation Act (COBRA) in general terms. We know that it gives employees the chance to continue their former employer’s insurance coverage for a while after leaving a job. But what law is this part of? And how long […]
An HR person was firing a supervisor, who then said, “I have a knife in my pocket and a gun in my shoe. And if you weren’t who you are, I’d be using it right now.” That terrifying encounter comes with a very important lesson: You never know how someone will react when fired. If […]
Of the many HR metrics we study, perhaps some of the most requested are turnover metrics. It’s important to know how much turnover we have so we can make estimates on how much this turnover is costing the organization and to take steps to reduce both the turnover and the associated costs. These costs have […]
“Employers Can’t Ignore Workplace Bullies,” headlines Business Week, yet a Workplace Bullying Institute (WBI) survey says that in 62% of cases, when made aware of bullying, employers worsen the problem or do nothing. What’s your policy? Workplace bullying is an epidemic. According to the WBI survey: 37% of American workers, an estimated 54 million people, […]
The human resources (HR) industry has certainly gone through a lot of changes over the past decade, with new generations flooding the workforce and advanced technology emerging onto the scene and shaking things up every other week. But even with all the changes HR has seen, there are still only a few changes you’ll want […]
The recent challenges faced by many businesses across the country in finding qualified staff, particularly relative to the glut of available labor less than 15 years ago, highlights the dynamic nature of the American labor market and demonstrates the importance for an active and dynamic human resources approach to the hiring process. “Following the 2008/2009 […]
In yesterday’s Advisor, recruiting expert Jeremy Eskenazi, SPHR, SHRM-SCP, CMC, offered his “Recruiting Rocks” tips. Today we’ll discuss why he thinks recruiting should not be a customer service function. Some think HR should think of itself as a customer service organization, but Eskenazi says this is not the case. Recruiting professionals should not consider themselves […]
Thinking about employee engagement as a customer service issue can create some real opportunities for improvement.