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Vague Appeal Letters Help Overturn Denial for Dental Work

The claims administrator of an employer-sponsored health plan abused its discretion when it rejected a health benefits claim because it: (1) denied it without an explanation or plausible support; (2) had a structural conflict of interest because it was also the insurer; and (3) violated ERISA regulations by merely reciting its policy without refuting the […]

How HR Can Support Employee Mental Health During Difficult Times

The COVID-19 pandemic, recent mass shootings, and current political climate have workers experiencing increased anxiety—at home and in the workplace. What role do HR professionals play in supporting employee mental health during these difficult times? How can HR professionals improve workers’ mental health? Are there mistakes they should try to avoid during the process? I […]

Faces of HR: How Kareem Bakr Found His Calling in Talent Acquisition

As Managing Director at Phaidon International, a global talent acquisition company, Kareem Bakr has a unique perspective on career growth. He started with the company when its U.S. business was just nine people strong, operating out of a tiny office in New York City. His journey from individual contributor to a leader at a global firm is a […]

HRDA Frankly Speaking: AI and The Future of Planning

Behind in workforce planning due to cumbersome manual processes and rapidly changing talent needs? Try AI, Peter Louch advises, to help you with continuous workforce planning. Louch is the founder and CEO of Vemo, Inc., and speaker at SPARK TALENT 2025. Vemo is a leading supplier of cloud-based workforce planning and predictive analytics software and services. Planning who to […]

Can You Keep a Secret: Bridgerton and the Need for Employee Confidentiality Agreements

I must admit that I could not resist and fell prey to Netflix’s currently most watched and definitely most binge-worthy series to date: Bridgerton. For those who are not part of the record-breaking 82 million (and counting) people who have enthusiastically (read: obsessively) watched the series, Bridgerton is a period drama set in Regency-era London, […]

DHS Ends Automatic Extensions for EADs

On October 30, 2025, the U.S. Department of Homeland Security (DHS) implemented a significant policy shift that directly affects workforce planning and compliance for employers across the country. The agency published an interim final rule that officially ended the practice of automatically extending employment authorization documents (EADs) for certain renewal applicants—a move that could lead […]

training

Why Small Businesses Need an L&D Strategy

In 2019 and beyond, learning and development (L&D) strategies shouldn’t just be implemented by corporations or enterprises alone. Why? Because L&D will be the most innovative department for any organization for the next decade or so, regardless of its shape or size.

California

Employer’s Past Practices Can Actually Expand Liability for Failure to Accommodate

In this case involving police recruits who were injured during training at the Los Angeles Police Department’s (LAPD) Police Academy, the court confirmed that an employee may not be a qualified individual for purposes of a discrimination claim but may be a qualified individual for purposes of a failure-to-accommodate claim. The case also illustrates how an employer’s past practices can affect the scope of its duties to disabled employees under the California Fair Employment and Housing Act (FEHA).

offer

Did You Just Make a Bad Hire?

Hiring a new employee is as much an art as a science. There are often a clear set of skills that you can look for, but there’s also that elusive idea of “fit” and simply finding someone whose expectations are in alignment with what the organization has to offer.

emotional

Emotional Intelligence for HR

The term “emotional intelligence” means being cognizant of your own emotions and the emotions of those around you, as well as how they are impacted by daily occurrences. Being aware of others’ emotions is a major asset, as it can improve interpersonal and working relationships and make the organization run more smoothly. In the working […]