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Company Freed from Liability in Harassment Case Based on Prompt Complaint Response

On June 25, 2018, the 11th Circuit held that a district court did not err in rejecting a jury verdict in favor of an employee on her sexual harassment claim and granting judgment in the employer’s favor. After all, the employer took prompt remedial action by immediately instructing the alleged harasser to stay away from […]

For Workplace Fitness, On-Demand Is in Demand

From lighter, faster shoes to Fitbit-style activity trackers, technology has long had an impact on our fitness habits. But now, technology is also becoming an important factor in where, when, and how we choose to exercise.

Survey Respondents Report Preference for In-Person Interviews

Americans have unsurprisingly embraced remote work in the wake of the COVID-19 pandemic. Millions of U.S. workers have enjoyed the pandemic-era health precaution of remote or hybrid work that has, to a large degree, morphed into an employee expectation. It’s perhaps surprising, then, that recent survey data collected by The Harris Poll on behalf of […]

Frontline Workers Want More Than a Paycheck—3 Tips on How to Make Them Feel Supported and Valued

Over the last 2 years, organizations have reconfigured work to meet the changing needs of desk-based workers. Unfortunately, these organizations haven’t given the same attention to frontline workers, who are now looking for new job opportunities as a result. Frontline employees today want more than just a paycheck; they want a less stressful day-to-day experience, […]

Basic Rules to Keep New Supervisors and Managers Out of Trouble

Yesterday’s Advisor showed why “no good deed goes unpunished” applies to new supervisors and managers. Today, more tips, and five rules. New supervisors and managers try to do the best job they can, but their good intentions often backfire. Instead, they laid the groundwork for expensive lawsuits. The solution is training, training, and more training, […]

Survey Says: Training Issues Impede Performance Management

  Insufficient training and a lack of training are two of the reasons that HR professionals cited when asked to identify obstacles that impede effective performance management in organizations, according to a recent survey. The survey, conducted by the Society of Human Resource Management (SHRM) in collaboration with the National Center for the Middle Market […]

3 Ways to Motivate Employees to Become Customer Champions

Amid the competitive landscape, how you see and care for your customers may be what makes or breaks your success in business. And while training employees to become customer champions can be met with internal obstacles and the need to incentivize desired behaviors, doing so can empower organizations to respond organically to buyers’ needs and, […]