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investigations

Pregnancy Accommodation: A Q&A with Susan Fentin

The EEOC just settled a case against a convenience store chain operator with stores in Texas and New Mexico for a whopping $950,000. The EEOC claimed the company had discriminated against pregnant workers by subjecting them to different working conditions—and also told the workers they would not have been hired had the company known about […]

Peer Group ‘Arms Race’ for Executive Pay?

Peer Group ‘Arms Race’  Boyd, a researcher at Boston-based compensation consultant Equilar, says that pay ratcheting is a concern when companies compare themselves to their peer group. “For instance, you decide to set your CEO’s pay above the median of the peer group. Then other companies see that figure and want to set their CEO […]

Survey Says: Training Issues Impede Performance Management

  Insufficient training and a lack of training are two of the reasons that HR professionals cited when asked to identify obstacles that impede effective performance management in organizations, according to a recent survey. The survey, conducted by the Society of Human Resource Management (SHRM) in collaboration with the National Center for the Middle Market […]

3 Ways to Motivate Employees to Become Customer Champions

Amid the competitive landscape, how you see and care for your customers may be what makes or breaks your success in business. And while training employees to become customer champions can be met with internal obstacles and the need to incentivize desired behaviors, doing so can empower organizations to respond organically to buyers’ needs and, […]

Build Your Team and Increase Engagement with Gamification

By Karen Hsu Are you looking to boost employee engagement at your workplace? Lack of engagement is a big problem in the modern workforce, but gamification can help trainers and HR professionals find the data they need and increase engagement. For some helpful tips, we present an article by Karen Hsu, vice president of marketing at Badgeville, […]

Creating a Culture of Constructive Disagreement

While many organizations have at least one or two stereotypical aggressive, Type-A personalities who aren’t shy about sharing even their most controversial opinions, most people tend to be a bit more reserved. This is especially true in a corporate setting, where norms of etiquette, professionalism, and hierarchy often stifle potential disagreements. Junior Team Members Defer […]

Could ‘Workism’ Be Killing Your Culture?

It’s no question that for most of us, what we do and where we do it are key elements of our identity. After all, if we’re working 40 hours per week, that means about half of our waking lives is spent working, and for many professionals, it’s much more—not to mention the amount of time […]

Faces of HR: How Kate Westrin Cultivates Connections at Xero

Kate Westrin, Head of PX (People Experience) Partnering, Product Engineering & Americas at Xero, a global small business platform, thrives at the intersection of people and purpose. Leading a global team, she collaborates with senior leadership to foster a diverse and inclusive workforce that aligns with Xero’s ambitious goals. With over 15 years of experience […]