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Bonus to Quit? Zappos Tests New Hires Loyalty

In a special report from the SHRM 2011 Conference, Steve Bruce reports on Zappo’s Tony Hsieh, who spoke in a presentation about company culture, customer service, and a unique method for reducing employee turnover. Focus on your culture, and the profits will follow, says the Zappo’s CEO and author of Delivering Happiness: A Path to […]

Maintaining a religion-neutral workplace

by Charles S. Plumb About a year ago, a group of private citizens paid for a seven-foot-tall granite monument of the Ten Commandments and gained approval for it to be placed on the north end of the Oklahoma Capitol grounds. Not surprisingly, a satanic group then asked Oklahoma’s Capitol Preservation Commission for permission to erect […]

Help Managers Grow Their Spines and Manage Abrasive Leadership Behavior

In this age of heightened awareness of inequality, bias, and bad behavior concerning sex, gender, race, age, and ethnicity, employers are increasingly required to provide psychologically safe workplaces characterized by respectful treatment. To do this, employers must be prepared to manage unacceptable conduct effectively. The conduct of abrasive leaders (otherwise known as bosses who bully) […]

The #1 Mistake in Writing Job Descriptions

Goodkin who is a partner in the Los Angeles office of law firm Rutter Hobbs & Davidoff, gave her tips at a recent webinar hosted by BLR. Most Common Mistake Regarding the worst and most common mistakes in job descriptions, Goodkin pointed to calling people exempt when they’re not. Citing a new client who has […]

Culture Change Champions: Four Leaders Who Transformed Their Workplace

Culture isn’t a document or a mission statement at an organization—it’s how people behave when no one’s watching. Because it’s built over time, reshaping culture can feel like turning a cargo ship: slow, sensitive, and full of resistance. But it can be done. Here are four business leaders who faced the challenge head-on—and came out […]

investigations

Pregnancy Accommodation: A Q&A with Susan Fentin

The EEOC just settled a case against a convenience store chain operator with stores in Texas and New Mexico for a whopping $950,000. The EEOC claimed the company had discriminated against pregnant workers by subjecting them to different working conditions—and also told the workers they would not have been hired had the company known about […]

Beyond the Ladder—Career Growth in Flat Organizations 

In flatter organizations, career growth looks different—but the need for it hasn’t gone away. Ambitious employees still want to advance, even if the traditional ladder isn’t there.  Development Opportunities Keep Employees On Board  According to Gallup research, career development opportunities are key in encouraging employees to stay in the company. But promotions aren’t the only […]