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Demotion Inappropriate Response to Poor Performance

By David T. McDonald “Cause” for termination is a difficult standard to meet in Canada. So what are your alternatives if you don’t have cause? Warning, suspension, demotion, transfer? In Haddock v. Thrifty Foods (2003) Limited and Quadcam Holdings Ltd., the British Columbia Supreme Court has recently said a demotion may not be a proper […]

3 Ways to Hire From Diverse Demographics, Not Just Recent College Grads

Running a forward-thinking company isn’t possible if you leverage only old-school recruitment methods. Yet that’s exactly what far too many hiring managers do when trying to fill new positions. Too many companies hold the antiquated belief that solely relying on college graduates to fill their talent pipelines will produce long-term fruit—but this thinking needs to […]

bizcation

How to Handle Employee ‘Bizcations’

In recent years, there has been an increase in remote working, which, in turn, has created a rise in shorter employee vacations. In the past, employees often opted for extended weeks of vacation time so they could get away from the office and spend some much-needed time at home.

doctor

What Leadership Skills are Doctors Lacking?

Some experts argue that physicians are, in the aggregate, sorely lacking in leadership abilities. In a previous post, we reviewed why some experts feel this way, from the perspective of why physicians need to have solid leadership skills in the first place. In this post, we’ll look at what the key skills physicians need to be […]

Tattle Tales, Tantrums, and Other Terrible Workplace Behaviors

Stealing lunch, starting cliques, and gossiping isn’t just for high school students anymore. It’s happening in the workplace, too. Astonishingly, three out of four workers report childish behavior in the workplace, according to a survey released by CareerBuilder®.

EEOC

EEOC Ends Fiscal Year with a Flurry of Suits

The Equal Employment Opportunity Commission (EEOC) operates under a fiscal year (FY) that runs from October 1 to September 30. An FY-end tradition for the agency is to file as many lawsuits as possible on or before September 30 so that they will count toward the statistical measures for the closing FY.

Company Values as a Business Driver

We’ve all been exposed to company values at one time or another. Actually, “seen” company values is probably more accurate. They tend to manifest in the form of lofty statements a company puts on its website and in new employee manuals to bolster its standing in the eyes of employees, customers, and shareholders. And that’s […]

diabetes

COVID-19: Comorbidities a Serious Concern for Employers

The world gets closer to a COVID-19 vaccine every day. However, research suggests that the coronavirus vaccine, like many others, could be less effective for obese adults. This is bad news for the 42.4% of Americans who fit that category.

Tackling the ADA—‘Affordable’ and ‘Minimum

[Go here for yesterday’s Q&A] How does an employer know whether the coverage it offers is “affordable”? If an employee’s share of the premium for employer-provided coverage would cost the employee more than 9.5% of that employee’s annual household income, the coverage is not considered affordable for that employee. If an employer offers multiple healthcare […]

The Ultimate Guide to Call Center Recruiting

Since the start of this decade, humans have been craving personal connection. Our newfound isolation may be one of the contributing factors to consumer preferences when it comes to customer service. Call center workers are the front line of a company’s brand and reputation. Every minute a customer spends on the phone with a customer […]