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An Internal Plan Audit Team Essential for Anticipating Changes

Ensuring that an employer’s 401(k) plan is being administered in accordance with its terms and applicable law is a fundamental fiduciary responsibility. This includes complying with the Internal Revenue Code, the Employee Retirement Income Security Act (ERISA), and the regulations under both.

The Ultimate Guide to Call Center Recruiting

Since the start of this decade, humans have been craving personal connection. Our newfound isolation may be one of the contributing factors to consumer preferences when it comes to customer service. Call center workers are the front line of a company’s brand and reputation. Every minute a customer spends on the phone with a customer […]

Friendly crowd or adolescent bullies: Assessing cliques in the workplace

Think the cool kids’ lunch table is confined to high school cafeterias and that grownups in the workplace don’t resort to such cliquish behavior? Think again. A survey from CareerBuilder shows that close to half of the workers polled (43 percent) reported the presence of cliques in their workplaces. What’s more concerning is that a […]

Employees Seek Greener Pastures

Summer’s here and employees are eyeing the exit door. And it’s not with yearning for fun in the sun. One-fourth of the workforce plans to look for a new job this summer, according to a study from Spherion Staffing Services.

What’s the Over-Under on That Candidate’s Qualifications?

The term “over-under” is often used in the gambling world. An over-under bet is a wager in which a sportsbook will predict a number for a statistic in a given game (usually the combined score of the two teams), and individuals will wager that the actual number in the game will be either higher or […]

Kitchen Confidence: Help Employees Hone Cooking Skills to Improve Health

Workday eating looks dramatically different today than it did this time last year. With more employees working remotely, frozen meals and fast food runs are giving way to home cooking for a growing number of individuals. In fact, as a passionate advocate for improved nutrition, I have been heartened to see that people are cooking […]