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The Role of Emotional Intelligence in Leadership Effectiveness

We’ve all been in a position where our technical skills helped us get a promotion. But you also need the emotional element if you want to hold a better leadership position, as it enables you to connect with others, offer feedback, deal with stress, and train teams effectively. You must be thinking: What is that […]

Religion in the Workplace: Employer’s Refusal to Permit Employee to Attend Jehovah’s Witness Convention Leads to Liability

In a new California appeals court decision, an employer learned the hard way about the obligation to accommodate an employee’s religious beliefs and practices—even if they conflict with work obligations. Request to Attend Religious Convention Lester Young, a Jehovah’s Witness, worked for Gemini Aluminum Corp. in Pomona. Young had attended a church convention almost every […]

Seeking Clarity in a Game of Thrones and Joint Employment

Warning: While I won’t spoil any details related to last night’s season 8 premiere, there will be spoilers potentially up through the end of Season 7. So, if you’re not caught up, you may want to run away—I’ll make sure to “Hold the Door” for you. With a constant shift in alliances due to necessity, […]

training

Make Remote Training Stick with These Simple Tricks

Could you imagine 66% of the workforce being remote last year? At the start of 2020, having a vast majority of employees working remotely would have been laughable, but here we are. And how quickly we’ve all adapted to keep up in this short time frame.

automation

Designing Workplace Culture in the New Normal, Automation-Driven Era

We are unexpectedly in the middle of a new transformation in the way we work. It was always expected that by the end of 2021, nearly half of all global businesses would use robotic process automation (RPA), software “bots” that work side by side with humans and automate the manual, repetitive work we do. But […]

procrastination

5 Steps to Break Through the Noise and Hold Employees’ Attention

I suspect I’m not alone in noticing that employees live in a cacophony of content. They have dozens of tabs open in their browsers and pages upon pages of inbound e-mails, and plenty of research shows they’re behind on reading—and that’s just with respect to their day-to-day work. Internal HR and business operations content simply […]

Equality in Expectations of Personal Life Obligations

Workplace flexibility has become increasingly important in recent years. That trend has accelerated in the wake of a pandemic involving illness and a forced shift to remote work for many organizations. More than ever, employees expect some flexibility to leave work early or take a long lunch to run an errand, work remotely, and take […]

Can Conflict at Work Lead to Quiet Quitting?

Most organizations like when their employees go above and beyond the letter of their job description. In some cases, this discretionary effort is an expectation; indeed, there are companies that could not function without it. Efforts to build a strong company culture and boost engagement will of course benefit individual employees but also make it […]

Note to Supervisor: Consult HR before Approving FMLA Leave

We all know that an employee need not specifically state that she requires a leave of absence under the Family and Medical Leave Act (FMLA). What we don’t know is how much (or how little) an employee has to say in a particular situation to put the employer on notice that she is seeking FMLA […]