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Slideshow: Mental illness in the workplace

About one in four American adults suffer from a diagnosable mental disorder in any given year. Employers need to be aware of their obligations under the Americans with Disabilities Act (ADA), the Family & Medical Leave Act (FMLA), and comparable state laws regarding their employees’ mental health.

medical certification

FMLA Training Scenario: Medical Certification Missteps

Here we present a leave-related scenario intended to help HR professionals better understand an employer’s responsibilities under the Family and Medical Leave Act (FMLA).  We present the “facts” of the scenario and explain where the employer went wrong and what they may have done differently.  This scenario and the resulting lawsuit, related to FMLA medical […]

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The Coaching Conversation and the Story

The human brain is an amazing organ. It comprises the same biological matter as the rest of the body, but remarkably, it somehow gives rise to consciousness and self-awareness. Despite years of research, scientists are still mystified by how it actually does this. Nobody really understands how living cells, sorted and connected in just the […]

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Handling ADA Requests for Service Animals at Work

During the COVID-19 pandemic, many remote employees have no doubt strengthened their bonds with and emotional dependency on their pets and, in some cases, service animals. As a result, you should expect to see a surge in animal-related accommodation requests as workers return to their physical workplaces. Here are some ideas to help you properly […]

Supervisor’s Bottom Line: No Good Deed Goes Unpunished

The old maxim “No good deed goes unpunished” is rarely as applicable as when untrained supervisors and managers try to be good bosses. If you have new, or recently promoted, supervisors or managers, see if any of these situations are familiar: “Do you think you might be depressed?” asks the concerned, but untrained, boss. “I […]

Consistency—Authenticity Others Can See and Feel

Oswald, CEO of BLR, offered his thoughts on consistency in a recent edition of The Oswald Letter. Webster’s defines consistency this way: “steadfast adherence to the same principles, course, form, etc.” Consistent leaders have a steadfast adherence to the same principles each and every day. It doesn’t matter the situation in which they finds themselves, […]

5 Things You Shouldn’t do to Work-from-Home Employees

Many business insiders believe the 2020 coronavirus pandemic kicked off the work-from-home revolution. On the contrary, it merely accelerated it. Workers were already seeking more flexibility by the time the first toilet paper run hit. 5.7% of workers were already working remotely in 2019, and the number was slowly increasing (source). But there’s no denying […]

Use Employee Resource Groups to Unify Employees (And How to Do It)

Companies face a number of challenges in today’s landscape, including high employee turnover and political polarization. These issues make it difficult to keep the fabric of their company intact and promote a unified workforce. However, both employee retention and unity can be addressed by strategically launching a network of employee resource groups (ERGs). A successful […]