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Sorry, You Didn’t Get the Promotion

If Mike (less successful as a salesperson but more qualified for sales manager) gets the promotion, how do you minimize the risk that Sara (the superstar salesperson who was less qualified to be manager) will be upset? (Go here for the first part of the story.) Janove, author of the  The Star Profile, suggests that […]

cloud

Best Practices for Network File Shares

In two previous posts, we discussed some of the issues that can arise when trying to keep everyone in a team or group on the same page through consistent communications.

No Travel Reimbursement for Feds Who Stay at Lodging They Own

Federal employees who stay at lodgings they own while on job-related travel should not even try to obtain a reimbursement for their lodging expenses. So says the General Services Administration (GSA), the federal agency that sets the rules for reimbursement of federal employees’ employment-related travel expenses. The GSA issued a final rule on Oct. 14 […]

workplace

Rumors, Innuendo Lead Wyoming Highway Patrol to Face Sexual Harassment Trial

Most people know overtly sexual comments are likely to violate their employer’s rules and could lead to sexual harassment claims. But many don’t understand the comments are a problem not just because they’re sexual. That’s because the sexual content can be used as evidence to show other nonsexual negative treatment was motivated by discriminatory intent. […]

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Four Tips to Turn Action-Planning Woes into Wins

One thing seems to remain constant when it comes to employee surveys: No one enjoys the action-planning process. HR leaders often feel like they are the action-plan police; many managers see the employee survey as just one more thing to add to their already packed plates; and employees are disappointed and disillusioned. In a recent […]

How to Choose an Employee Benefits Consultant

Both job candidates and employees expect competitive and accessible benefits from employers, especially given the tight labor market. Providing employees with the benefits they want can improve their morale and performance and lead to higher productivity, engagement, and profitability. Also, good employee benefits are a boost to any company’s brand.

4 Ways to Help Employees Reduce Fear of Healthcare Costs

The rising cost of health care in the United States has been an issue for decades. Add on the health and economic challenges that came with the coronavirus pandemic in 2020, and employers and their employees are struggling more than ever to manage their healthcare costs.

Unintended Consequences When Setting Sales Incentive Programs

For example: If salespeople don’t view your program as competitive, your best salespeople will seek greener pastures. If salespeople don’t view your program as fair, there will be morale issues. (For example, if plans aren’t carefully thought through, some territories may experience a high volume of easy sales, while other territories have little opportunity to […]

Train to Retain: 4 Tips to Ensure Frontline Retention in 2024

For many companies, frontline employees are the face of the business. They play a key role in determining the customer experience, from creating and delivering quality products and services in a timely manner to providing exceptional customer service. This makes retaining skilled, experienced, and talented frontline employees critical to a business’s success. High frontline employee […]