Most Popular

skills

Etiquette and Language Skills for Global Business

The ability to conduct business globally at all levels of an organization creates many opportunities, but it isn’t without its challenges and risks. With the rise in remote work and new technologies, brought on by the coronavirus pandemic, businesses are realizing that the opportunity to go global is rapidly increasing.

engagement

Determining Whom to Bring Back to the Office

With multiple vaccines widely available and millions already vaccinated across the United States, the country is looking forward to returning to a world that, even if not exactly pre-pandemic “normal,” at least allows for the resumption of many in-person, group activities. This, of course, includes in-office work. Despite their worst fears, many companies have found […]

The Disconnect Between Workers and Managers on Employee Training

When companies embark on employee training programs, it’s important they find alignment between the employer (including managers) that’s providing for and developing the training program and the employees who will receive the training. If employers are trying to train employees on material they don’t feel is valuable, for example, those trainees are not likely to […]

When Supervisors Must Step Aside and Defer to HR

In yesterday’s Advisor, attorney Mark Schickman helped us understand when supervisors must defer to HR. Today, when supervisor must stay out, plus an introduction to the “50×50” (50 Employment Laws in 50 States), the unique guide for employers with operations in more than one state. We want our supervisors to manage and participate, but there […]

FMLA Training Scenario Video: Employee Leave Request for Pregnant Daughter

The Family and Medical Leave Act (FMLA), as you know if you’re an HR professional or employer, is one of the trickiest aspects of personnel management. In this video training series, we examine scenarios with FMLA implications similar to what your supervisors or managers could face. Then, we explain whether the supervisor handled the situation […]

star

Interview Questions: Coaching Candidates on the STAR Method

Sourcing candidates can be challenging, but once you find that perfect match, the hard part is over, right? Not so fast! Now comes the interviewing process, and if you’ve got a chatty candidate or one who tends to get off topic quickly, you’ll want to make sure the candidate knows what to expect before meeting […]

Where Everybody Knows Your Name: Applying the “Cheers” Principle to Employee Engagement 

The iconic theme song from the sitcom Cheers captures a fundamental human desire: to be recognized, valued, and part of a close-knit community. The lyrics, “Where everybody knows your name, and they’re always glad you came,” encapsulate a culture of belonging and camaraderie. While Cheers was a fictional Boston bar, its underlying principle can be […]

6 Reasons Silicon Valley’s Return-to-Work Policies Are Harming Employees

Over in Silicon Valley, the world of work is changing. This time, however, it’s not changing in a groundbreaking way, as you might expect.  Instead, many companies are looking backward in their remote working policies to before the pandemic. Although they publicly embraced flexible working over the past few chaotic years, almost on a whim, […]

Practical Job Descriptions

Should our company use job descriptions? How long should they be, and what information should they contain? Do they really serve a useful purpose? We get those questions all the time, and the answer is always the same: Yes, employers should use lean, practical job descriptions that accurately reflect essential job duties because they serve […]

Why Layoff Survivors Matter: Re-Onboarding as a Strategic Imperative

Recent findings from Kahoot!’s 2025 Layoff Survivor Survey highlight a critical blind spot in workforce strategy after downsizing activities: surviving employees are often left without training or support, and it’s hurting both employees and business outcomes.   Conducted from April 24 to May 1, 2025, and based on input from more than 1000 U.S. workers who experienced layoffs […]