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Soft skills

Mastering the Art of Soft Skills Assessment in Recruitment

As technology, including emerging tools like generative AI, continues to advance and replace many tasks once performed by humans, a common theme has emerged among employers when asked what kinds of aptitudes they expect and seek out among their workers: soft skills. While a spreadsheet tool can crunch numbers more effectively than any human and […]

Faces of HR: Eric Cormier on Emotional Intelligence, Empathy, and Trust

Meet Eric Cormier, manager of HR services for Insperity, a provider of HR solutions. Since joining the company in 2012, Cormier has served in myriad roles, including senior HR specialist and manager of HR services of Insperity’s eastern service region. Cormier brings more than 20 years of HR experience to his current role, in which […]

Employee Review Near FMLA Leave Time: A Slippery Slope

When you must defend your decision to fire an individual based solely on his poor performance, no one likes the idea of having to scale a circumstantial Mount Everest in a court of law. But a cohesive paper trail of evidence is critical when you are asked to establish legal footing and justify your adverse […]

Hot List: Bestselling “Organizational Behavior” Books on Amazon.com

Amazon.com updates its list of the bestselling books every hour. Here is a snapshot of what is hot right now, March 28, in the “Organizational Behavior” section of the “Business and Investing” category. 1. Switch: How to Change Things When Change Is Hard by Chip Heath and Dan Heath. The authors of Made to Stick: […]

Performance Appraisal Ratings—Training Required!

Because poor performance is often advanced as the reason for a termination, the performance appraisal system is often the crux of the defense against a wrongful termination suit. Here’s how to train your managers and supervisors to make sure your appraisals hold up. Direct Legal Problems in Appraisals One common claim is from an employee […]

Turnover Armageddon? Could Be Heading Your Way

If your organization is like most, workers have been patient about compensation for several years of low or no raises. They understood that their organizations were squeezed by economic pressures, and they were also held back by general insecurity about changing jobs in tricky times. But patience is wearing thin, and indications are that as […]