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Can Your Employees Come Back from Burnout?

Employee burnout is a dreaded phenomenon—it can make even the best employees more likely to look for a new job, and, even if they’re not looking, productivity can suffer. Employees suffering from burnout are more likely to call out sick and are less likely to be satisfied with their job.

Change Can Only Be as Successful as Engaging Communication

What do crystal-clear communications, awareness of a company culture’s direction, and massive change have in common? They all have to happen at the same time. So many organizations have rapidly changed in the wake of the pandemic, and they will have to continue to evolve. How do they get it right? How do they make […]

Intelligent Automation and the Future of Work in the United States

Intelligent automation (IA), business process management (BPM), artificial intelligence (AI), and other advances are altering the fundamental nature of employment. They’re affecting how businesses manage their internal processes, interact with their clients, and offer products, prompting a wave of reinvention. There’s enormous value to be had: According to Price Waterhouse Cooper’s Global Artificial Intelligence Study: […]

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Returning to Work: 3 Keys to a Harmonious Workplace

As the effects of the COVID-19 pandemic wane, more business leaders are demanding employees return to the office to maintain corporate culture and improve employee morale. Despite the tremendous change in workplace models with the addition of remote and hybrid work flexibility, some leaders believe physical presence in the workplace fosters innovation and increases engagement. […]

Choosing a Streaming Service Is Almost as Complicated as Complying with State Law

“Just do it—cut the cord already.” For a couple of years now, I’ve dismissed outright this notion, often proffered to me by younger family members, friends, or coworkers. I just couldn’t wrap my head around it. It just didn’t make sense. Where would I go to get my weekly fix of zombie-bashing, end-of-the-world surviving madness? […]

Food bank works toward goals of diversity and inclusion

Editor’s note: Many organizations want to improve diversity and inclusion, but they don’t know where to start.  The Food Bank of Western Massachusetts is one such organization, and members of the organization’s in-house committee have provided this report on the first year of their program in the hope that other organizations can learn from their […]

Reviewing Candidates’ Social Media Accounts—Legit or Not?

Social media is an inseparable part of our lives, influencing how we connect, communicate, and even conduct business. Recruiters increasingly use social media to source and recruit candidates, and many use it to research candidates to make or support hiring decisions. This practice, however, is controversial as it raises significant practical and ethical considerations. The […]

Best Practices for Successful Reverse Mentoring Programs

What are some best practices to ensure success with reverse mentoring? As with any mentoring relationship, it is important to educate employees in advance about their roles, to create a plan up front for the mentoring partnership (e.g., what the mentee wants to learn, how frequently the mentor and mentee will meet), and to follow […]

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5 Ways to Keep Remote Workers Engaged

The COVID pandemic changed the world forever. Understatement of the decade? Maybe. But one of the major shifts the pandemic ushered in was how many employees transitioned from in our offices to working from home. It’s the rare industry that doesn’t have at least part of its workforce working from a home office. Gone are […]