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Faces of HR: From Steel to Strategy—The Accidental Path of a Chief HR Officer

As the Chief HR & Organization Officer at Prysmian, John Andrews stands at the intersection of people and business. His career journey is a masterclass in strategic HR, most recently demonstrated by his central role in integrating Encore Wire following its acquisition in 2024. A seasoned professional, Andrews’s expertise was forged through a career that […]

You’re Doing It Wrong: The Proper Way to Approach Creative Thinking

Fifty years ago, the National Aeronautics and Space Administration (NASA) asked George Land, PhD, to develop a creativity assessment aimed at helping the space agency identify and hire the most creative engineers and scientists. The test proved successful for NASA, and in 1968, Land decided to use his assessment to test the creativity of 1,600 […]

customer harassment

Tips to Limit Risk of Employee Harassment by Customers

Most employers are equipped to respond to employee allegations of harassment by coworkers or managers. There are added levels of difficulty, however, when they complain about harassment by a customer, contractor, or other visitor to the business. A federal court of appeals recently ruled a Harrah’s Casino employee can go to trial on her claims […]

Tips for managing employee requests for time off during the holidays

The best way to account for employee absences during the holidays is to plan ahead. Creating a plan allows you to make sure that your company still has enough employees to operate while allowing time off to those who request vacation leave. Vacation leave is governed by the employer’s policies Remember that while neither federal […]

5 Ways to Build a Learning Culture

Retaining employees should be at the top of any company’s priority list. Nevertheless, keeping good talent has become much more difficult today, as exemplified by trends like the Great Resignation. Modern workers crave meaning in their jobs, so many leave for better opportunities. In fact, research from LinkedIn shows that 94% of employees will stay longer at […]

How to Create Effective Employment Offer Letters

Good news! During these times of challenging recruitment, a viable applicant seems interested in your business. What’s the next step to set the hook? A job offer letter serves many purposes. It should enhance the candidate’s interest in the opening and protect your company against claims that it misrepresented the employment opportunity. The letter also […]

Metrics—How to Know Your Comp System Is OK

How can you know if your comp program is meeting organization goals? You have to maintain metrics, says consultant Terry Pasteris, CCP, GRP. But there are metrics, and then there are metrics. Why Are Compensation Metrics Important? Pasteris, who is president of TLMP Consulting Group, offered her tips at a recent BLR®-sponsored webinar. She says […]