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Giving the Boot to Kickboxer Violated USERRA

As a recent appellate decision demonstrates, the scope of protection afforded to servicemembers and veterans under the Uniformed Services Employment and Reemployment Rights Act (USERRA) is broad. Employers should err on the side of caution when dealing with employees returning from any military service, no matter how limited or how brief their tour of duty […]

Employers: Be prepared for an EEOC lawsuit

by Kevin J. Skelly Employers sued by the Equal Employment Opportunity Commission (EEOC) often face more challenging demands for discovery and settlement agreements than companies facing lawsuits filed by individual employees. Let’s look at what you can expect if the EEOC comes knocking at your door. How an EEOC investigation works Employers are often all […]

Scrutinized Supreme Court Faces Challenging Term on Employment Cases

The U.S. Supreme Court opened its new term facing a challenging docket and a distrustful public. The most watched cases all require the Court to more fully articulate the boundaries, if any, of its precedential ruling in Trump v. US, giving the president untrammeled authority over the executive branch, including the unrestricted right to terminate […]

Do You Measure Your Onboarding Results?

Onboarding is key to any HR unit. It’s a critical time in an employee’s early development and sets the stage for the rest of his or her time with your organization. Just as with meeting a new person, first impressions matter.

Toxic Workplace Communication Largely Directed at People of Color

Unfortunately, it doesn’t take much for an otherwise decent workplace to turn toxic. Employees who toxify a workplace often do so through workplace communications. A recent survey examined trends among such communication and found something disturbing: People of color bear the brunt of toxic workplace communications.

5 Skills That Will Define CX Leadership for the Next Decade

We’re all consumers and have a seemingly endless choice of brands to shop and engage with, but what really makes customers loyal and coming back for more are the experiences they have. So when we think about the customer experience (CX), we think of traditional sales and marketing touch points along the customer journey. However, […]

retention

The Power of Positive Actions

There is a well-known phrase that says people don’t leave companies—they leave managers. Let’s take that notion a step further: People don’t leave companies—they leave environments where energy absorbers thrive under poor managers. Or even worse, they leave energy-absorbing managers.

CER/PCORI Fees—Get Ready to Fund Health Care Research

What Is the Amount of the Fee? The fee is: • $1 times the average covered lives for policy years ending on or after Oct 1, 2012 and ending before Oct 1, 2013; • $2 for policy years ending on or after October 1, 2013 and before October 1, 2014 • $2 plus an adjustment […]

Best Practice for Internet Background Checks? Survey Says …

Of the survey respondents who conducted either Google searches or social media searches: Concerned about learning too much online? Twenty-six percent were concerned about learning too much (For example, a candidate’s gender, religion, or race.) Have your hiring decisions been influenced by what you found online? Forty-one percent have been positively influenced to hire based […]