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Toxic Workplace Communication Largely Directed at People of Color

Unfortunately, it doesn’t take much for an otherwise decent workplace to turn toxic. Employees who toxify a workplace often do so through workplace communications. A recent survey examined trends among such communication and found something disturbing: People of color bear the brunt of toxic workplace communications.

5 Skills That Will Define CX Leadership for the Next Decade

We’re all consumers and have a seemingly endless choice of brands to shop and engage with, but what really makes customers loyal and coming back for more are the experiences they have. So when we think about the customer experience (CX), we think of traditional sales and marketing touch points along the customer journey. However, […]

Two Employees Fired for Not Participating in Scientology, Lawsuit Claims

A Miami company that provides medical and chiropractic services, has agreed to settle a religious discrimination lawsuit that claimed it required certain employees to spend at least half their work days in courses that involved Scientology religious practices, such as screaming at ashtrays or staring at someone for 8 hours without moving. The lawsuit was […]

seasonal

Jobseeker Interest in Seasonal Work on the Rise

As we head into November, new data released by iCIMS reveal that Q3 hiring levels have returned to what they were before the start of the pandemic. And according to Monster’s October Hiring Report, many jobseekers are looking to work in seasonal positions.

collaboration

Remote Recruiting Is Here for Good

HR departments can optimize their remote recruiting and hiring efforts. As work from home has been implemented into many companies’ new remote work policies, it is still important for HR teams to keep their recruiting process running smoothly, even from a distance. Recruiters and hiring managers can utilize remote recruiting steps to ensure their operations are efficient and effective and provide an overall great candidate experience.

HSA

HSA: Spending or Savings Tool? Depends on Whom You Ask

Is a health savings account (HSA) a savings tool or a tool to pay for today’s rising healthcare costs? It depends on whom you ask. While HSAs were originally introduced to employees as a long-term investment tool that can also be used to pay for eligible medical expenses along the way, employees’ usage of the […]

Does that Tweet Scream ‘Fire Me’?

If you’re a Twitter user, you’ve probably seen a few Tweets from disgruntled workers. From ranting about the boss to complaining about pay, Twitter, like other social media sites, is becoming an area where employees feel comfortable complaining about anything work-related. The problem—Twitter is a public social media site. A new app, FireMe!, is collecting […]

Acknowledging Uncertainty to Encourage Prompt Action

There’s a strange phenomenon that afflicts countless people around the world, regardless of professional status, education, culture, etc., when they’re faced with uncertainty: They tend to panic, freeze, do nothing, or hesitate and avoid making tough decisions precisely at the point when prompt action is essential. It’s human nature to fall into this trap. Difficulty […]