Practical HR Tips, News & Advice. Updated Daily.
We’re all consumers and have a seemingly endless choice of brands to shop and engage with, but what really makes customers loyal and coming back for more are the experiences they have. So when we think about the customer experience (CX), we think of traditional sales and marketing touch points along the customer journey. However, […]
Burnout isn’t the same thing as being tired. All employees will have the occasional bad day, or the project that requires them to work at a higher level for a determined period. Burnout is a condition of exhaustion that extends beyond any one event or task. For starters, burnout will make your employees less productive. […]
Checking to see that an employee is using Family and Medical Leave Act (FMLA) leave properly doesn’t necessarily amount to illegal interference with the worker’s rights, a federal appeals court made clear in a recent ruling.
by Amanda Shelby We typically think of sex discrimination and sexual harassment as involving two employees of the opposite sex, but that unlawful activity can occur between employees of the same sex, too. Although federal law doesn’t explicitly recognize gender identity or sexual orientation as protected characteristics, several states and cities have passed ordinances prohibiting […]
It should be easy to calculate FMLA leave time, but the devil is in the details, and FMLA’s details can be exasperating, to say the least. There are two keys to the intermittent/reduced leave calculation, says attorney Drew Alexis Alexis, Of Counsel at the Kinaga Law Firm in Los Angeles, offered his FMLA tips at […]
“Millennials are becoming the largest demographic in the U.S. Workforce—about one third of all workers—so it’s critical for employers to understand how to attract and retain Millennial talent,” said John Burke, senior vice president and chief culture officer, Staples, Inc. “Our Workplace Index found that contrary to popular belief, salary is important to Millennials, just […]
Many companies use return-to-office (RTO) mandates or resignation packages to encourage voluntary attrition, hoping to reduce headcount without resorting to layoffs. While these strategies may seem like a smart way to cut costs, they come with significant legal and compliance risks. Employers must carefully navigate discrimination laws, constructive discharge claims, and severance agreement regulations to […]
Hey, sales compensation team: We know your little secret. We know about the shame and guilt, about the many hours you spend alone in your office. Don’t worry, we won’t tell. What we will do is help you find the motivation to change. Once and for all, put away that spreadsheet, whether handwritten or on […]
In the ever-evolving landscape of today’s business world, organizations are constantly searching for innovative ways to enhance efficiency and elevate the employee experience (EX). HR leaders have come to recognize the need to pivot away from traditional EX strategies and embrace artificial intelligence (AI)-powered approaches that align with the evolving demands of their workforce. In […]
This year, there was not only pushback from diversity, equity, inclusion and belonging (DEIB) initiatives by some organizations, but there was also pushback from DEIB programs in various industries. Despite these setbacks, fostering an environment of DEIB is more important than ever – and the businesses that embrace these values are the ones that will thrive […]