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College Graduate? Now Start Learning

Oswald, CEO of BLR, offered his advice to his son in a recent edition of The Oswald Letter: My first thought was that I had the order of those two things reversed—that I should be providing him advice on life first and career second. The most precious things in life aren’t “things” at all—they’re people. […]

Successful Sustainability Programs Require Creativity and Advocacy

With an increased interest in corporate social responsibility (CSR) programs has come a renewed interest in corporate sustainability. The International Living Future Institute has created the Living Product Challenge, a framework for sustainability by which organizations strive to achieve a net positive impact. An organization that meets the standard of net positive impact has successfully […]

How to Use a Phishing Simulation to Train Employees

Cybercrime is at an all-time high, leaving companies, government agencies, and consumers at risk of severe data breaches. Data suggests phishing emails account for 91% of all cyberattacks. Despite efforts to mitigate these scams with advanced security measures, phishing tactics have become highly sophisticated and far more capable of penetrating internal systems. Many companies are responding proactively, investing in […]

Communication

Want to Use Digital to Improve Your Team’s Learning? Here’s How to Start

Employees do their best when their learning programs are active, engaging, and integrated into their work. Yet, too many are not receiving the training they need. According to Deloitte, just 34% of employees are satisfied with their organization’s handling of skills training.

Eric Thomas: Spearheading Diversity, Equity, and Inclusion at Genesys

Eric Thomas, Global Diversity, Equity, and Inclusion Officer at Genesys, has a robust background in various leadership roles across different industries. With a bachelor’s degree in business from Eastern New Mexico University, along with an executive management certificate from the London Business School, Thomas’ diverse experiences uniquely position him to lead Genesys’ diversity, equity, and […]

pause

The Power of the Pause

Most people have experienced the gut-twisting awkwardness of long, silent pauses in conversations. Even a pause of just a couple of seconds can seem agonizingly long. But skilled interviewers, negotiators, and others have learned to turn that uncomfortableness into an advantage.

Do You Encourage Employees to Use Up Vacation Time?

While it is not legally mandated for companies in the United States to provide vacation time for employees, many organizations still choose to do so. Yet, the statistics seem to show that U.S. employees rarely take all of the vacation time employers have promised, despite the fact that the average number of days provided is […]

Case Study: Fired Employee with Bad Attitude Fails on Religious Discrimination Claim

A car salesman who was terminated following customer complaints of a bad attitude cannot get to a jury on his religious discrimination claim according to the U.S. 10th Circuit Court of Appeals (whose rulings apply to all Oklahoma employers). The appeals court affirmed the trial court’s grant of summary judgment (dismissal without a trial) in […]

Performance Appraisals—10 Most Common Sins

Sin #1. Failure to set meaningful goals “Well, Sandy, I think we did fairly well this year, eh?” “Tracy, I was sort of hoping you’d make more progress this year.” Evaluation is difficult when there aren’t clear, measurable goals. Many experts recommend the S-M-A-R-T approach to setting goals. That means goals should be: Specific Measurable […]