Tag: HR

Winning on Purpose: Chick-Fil-A’s “My Pleasure” Secrets to a Gold-Standard Culture

In the world of HR, “culture” is often a buzzword that feels hard to pin down. But for Nicholas Lawrence, Executive Director of People & Culture, local franchise for Chick-fil-A Indianapolis, culture isn’t a vague feeling—it’s a measurable standard. During a webinar ahead of his session at SPARK HR 2026, Lawrence shared how one of the […]

Building an AI-Ready Workforce Starts with CHROs

The main narrative around AI has focused on what jobs will be replaced and when. But more data is showing that some of these companies might be running before they can walk. As powerful as this technology has become, AI alone is not enough. Gartner recently predicted that by 2027, half of the companies that […]

HRDA Frankly Speaking: Don’t Let Yesterday’s Wins Sink Tomorrow’s Success

Are you leading on autopilot? It’s easy to get comfortable when things are going well, but in the world of HR, “good enough” is the first step toward falling behind. As Nicholas Lawrence, Executive Director of People and Culture at Chick-fil-A and speaker at SPARK HR 2026, explains, a winning culture isn’t a trophy you keep […]

How HR Can Win, Manager to Manager

Action plans are only as good as the system that supports them. After the survey closes and priorities are set, managers are often expected to deliver results without the structures, skills, or motivation needed to succeed. So, what can HR professionals do to help managers actually function? We asked upcoming SPARK HR speaker, I/O psychologist, […]

DOL’s Workplace AI Strategy Follows Historical Approach to Technology

In the age of artificial intelligence (AI), the U.S. Department of Labor (DOL) is responding consistently with its historical approach to technological advancements. Before adopting AI-related compliance frameworks, the DOL is prioritizing workforce readiness for an AI-powered world. Aligned with the current administration’s policies, the DOL’s approach promotes innovation over restriction and guidance over enforcement, […]

How to Plan and Conduct Successful HR Data Migration 

Human resources (HR) data is one of the most important pieces of information stored in the modern enterprise, serving as a strategic, organizational backbone. It comprises some of an institution’s most sensitive data, including employee records, payroll information, and performance history.  When this data needs to be migrated, whether for system upgrades or merger requirements, companies must ensure that the information remains intact […]

NLRB Finding Its Way, or Does Anyone Benefit From a Nonfunctioning Board?

The National Labor Relations Board (NLRB)—the oldest “super agency,” created in 1935—is newly reconstituted and will be finding its way in an unprecedented setting and facing unprecedented challenges.  Background  President Trump, in an unprecedented move, fired Board Member Gwen Wilcox in January 2025, despite provisions in the National Labor Relations Act (NLRA) bestowing tenure protections […]

Department of Labor Issues FMLA Guidance in Recent Opinion Letters

Earlier this year, the Department of Labor (DOL) issued opinion letters offering employers guidance regarding certain family and medical leave matters under the Family and Medical Leave Act (FMLA). As with other opinion letters, they are nonbinding on the courts, but they serve as valuable insight to employers on the DOL’s expectations regarding an employer’s […]

When Good Intentions Create Risk: What the EEOC’s Coca-Cola Case Means for HR Teams 

Organizations and HR teams should pay close attention to the recent lawsuit filed by the U.S. The Equal Employment Opportunity Commission (EEOC) against Coca-Cola Beverages Northeast.  At a high level, this case focuses on a diversity event that allegedly limited participation based on sex. But the bigger issue is not the event itself. It is what it signals about how these […]

What Human-Centered Leadership Really Looks Like Right Now – Webinar Recap

In a recent webinar conversation with Dr. Chrissy Roth-Francis, Ed.D., Director of Talent Development at LinkedIn, and SPARK HR 2026 speaker, she shared what human-centered leadership actually looks like in practice right now, based on what she’s seeing inside one of the world’s most influential technology organizations. During the webinar, three themes emerged on what human-centered leadership looks […]