Practical HR Tips, News & Advice. Updated Daily.
Since the start of this decade, humans have been craving personal connection. Our newfound isolation may be one of the contributing factors to consumer preferences when it comes to customer service. Call center workers are the front line of a company’s brand and reputation. Every minute a customer spends on the phone with a customer […]
Ginni Lisk, VP of People Strategy at ScreenCloud, has more than a decade of experience helping companies to achieve business outcomes through scalable and effective people and culture practices. Lisk has worked “in various guises of HR,” but shared with HR Daily Advisor that the thread that runs through her impressive career is a motivation […]
Whether it’s a Hallmark movie or a slacker-made-good comedy, American popular culture is full of stories about people landing their so-called “dream jobs” and living happily ever after. The idea that doing what one loves is all that matters in a career is romantic yet simplistic. The current labor market is highlighting that reality for […]
By now, we are all familiar with the Great Resignation. Even as the labor market shows signs of continuing improvement, as many as 40% of employees are thinking about leaving their job. Remote work; compensation; and diversity, equity, and inclusion (DE&I) initiatives are among the leading factors that can make or break your company’s retention […]
Today’s job market is completely transformed compared with years prior, as remote work has become a mainstay for countless organizations. Work arrangements are more flexible than ever before, and easy-to-use software tools are now available to streamline processes that were once impossible for nondevelopers to digitize. Meanwhile, the demands of jobseekers have drastically changed as […]
Communicating with your employees is a vital piece of the pie when it comes to a thriving company. But it isn’t just communication from management that matters. The HR department needs to be able to disperse information quickly and clearly, making sure employees know all of their rights and also what’s expected of them. Employees […]
It may be hard to believe, but the now popular concept of “emotional intelligence” (EQ) has actually been around for quite some time. In fact, it was first put forth back in 1990—40+ years ago—by researchers Peter Salavoy and John Mayer and was later popularized by Dan Goleman in his book of the same name. […]
In-house and outsourced talent both have advantages, and a successful company will inevitably use a little of both. You’ll want full-time, in-house employees you can rely on for these elements that you’ve built your brand around. However, your team may not be experts in many aspects of your business, such as back-office accounting, IT, or […]
Content marketing has become a buzzword in recent years, but it’s actually a very simple concept: using content to do your marketing. Instead of hard selling, content marketing focuses on being creative and attracting the right people. By creating pieces (blog posts, videos, Instagram posts, white pages, etc.) about what it’s like to work with […]
The massive changes in how we work, where we work, why we work, whom we choose to work with, and the technologies we use every day have landed on the shoulders of every leader. An Executive Networks report based on data collected from 112 chief human resources officers (CHROs) entitled “The Global CHRO of the […]