Archives

A little compassion would have gone a long way for United Airlines

by Dan Oswald Imagine you own a restaurant. It’s a small, cozy place that caters to families and has a great reputation not only for the food but also for the atmosphere. One evening, a customer comes in and orders that night’s special. When his entrée arrives, he takes issue first with the temperature and […]

training

Forget Jobs, Manufacturing Needs Job Seekers

Unlike the far more challenging task of bringing back jobs by reversing economic trends, the manufacturing industry possesses far greater control over regaining job seekers’ interest. Ironically, the industry can use technology—the very disruptive entity responsible for so much change—to save itself. Armed with the right talent acquisition software, manufacturers can reach and attract the job seekers that they so desperately need.

Human

From Stone Age to Space Age: Where Are We on the Path to Mature HCM?

Technology advances as it matures. Before Enterprise Resource Planning (ERP) platforms, there were hundreds of start-ups solving supply chain problems. Before comprehensive financial software, there were accounts payable, receivable, and bookkeeping packages. Eventually they merged into the platforms we know today.

turnover

Why Your Best Talent is Leaving and 4 Ways to Win Them Back

Most leaders of companies today recognize the importance of having engaged people at work. Yet research from the Metrus Institute, Gallup, and others say that between 50% and 80% are not fully engaged. For many organizations, a majority of employees are only partially engaged, which research has shown reduces performance and customer satisfaction while increasing turnover. Worse yet, your best talent—those with lots of options—are most likely to leave.

Coaching Impacts Wellness Programs

Many wellness programs now incorporate technology to appeal to tech-savvy employees, but the human element is still a critical component in the success of wellness programs, according to recent studies.

Enforcement of Pay Discrimination Claims Still High

Last year, the Office of Federal Contract Compliance Programs (OFCCP) announced a number of settlements in enforcement cases against federal government contractors demonstrating a continued emphasis on pursuing systemic hiring and pay discrimination claims.

To enforce or not to enforce ESA-only termination clauses: That is the question!

by Sophie Arseneault Employers celebrated the January 2017 decision of the Ontario Superior Court of Justice in Cook v. Hatch upholding a termination clause that did not speak to statutory severance pay or the requirement to maintain health benefits during the statutory notice period. A month later, employers were left scratching their heads once again […]

Step 1 to promoting diversity: Avoid the ‘lying, crying, and denying’

The human resources team plays a key role in promoting diversity within an organization. After all, it’s HR that works to recruit and retain people from diverse backgrounds. And it’s up to HR to communicate—not just to executives but to the rank and file as well—just why diversity is important. But how does HR sometimes […]