Practical HR Tips, News & Advice. Updated Daily.
What best practices should be used when training seasonal customer care representatives? Even though seasonal employees are hired for only a few months, time invested in their training is time well spent, says Michael D. Mills, senior vice president of Call Center Solutions, CGS. Simply put, if your seasonal employees do not provide good customer […]
Feeling agile? Crystal ball gazers are predicting more employers soon will answer that question with a robust “yes.” According to a new study from staffing firm Randstad US, both employers and employees see the world of work turning to “agile” work—scenarios in which traditional full-time permanent workers increasingly share duties with contractors, consultants, temporary, and […]
If you employ drivers, they probably recognize the importance of seat belts. But do they go so far as to consider them personal protective equipment (PPE)? Today, we’re providing training information regarding seat belt use that is valuable not just for those who drive for a living but for any of your employees who drive—which […]
by Tim Hird, executive director of Robert Half Management Resources Mergers and acquisitions (M&A) activity has been high in recent years. Global mergers in 2015 had a combined value of more than $4 trillion, The Wall Street Journal reported, and 2016 saw a number of deals between large companies.
The U.S. Equal Employment Opportunity Commission’s (EEOC) regulations on wellness programs took effect January 1, as planned, despite a last-minute attempt to halt them in court.
by Jourdan Day The U.S. District Court for the Southern District of Ohio will decide whether an employer’s and its insurer’s denial of coverage for an employee’s sex reassignment surgery constitutes sex discrimination in violation of Title VII.
Some, but not all, companies are taking baby steps toward becoming more family-friendly, according to new research from staffing firm OfficeTeam. Just under half (49%) HR managers interviewed said their organization has made policy changes to better accommodate working parents in the past 5 years. The research was compiled using information from recent OfficeTeam surveys. […]
Yesterday we discussed questions you should ask during key situations in a business meeting. As we established, asking questions usually makes you a more engaged and appreciated participant. But not all questions are alike. Here are a few questions you need to reconsider before asking:
By Lori Mitchell-Keller, SAP Global General Manager of Consumer Industries
In the November 2016 jobs report from the Department of Labor, we saw that the national unemployment rate has fallen to a 9-year low and now sits at 4.6 percent. This reflects multiple factors. We’re seeing that more jobs have become available as the economy grows, but it also likely highlights that some people have […]