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Workers’ Comp Basics

Workers’ compensation laws have come about as a way to establish a means of compensation for injured employees while simultaneously reducing the amount of litigation against employers when employees are injured on the job. The workers’ compensation laws are administered on the state level, and the federal government has its own separate program. Workers’ compensation […]

Is Customer Service Training a Priority at Your Company?

In a BLR webinar titled “Customer Service: How to Build a Culture of Exceptional Service in Your Organization,” Gregory P. Smith, CEO of Chart Your Course International, described the success of Zappos, whose gross sales steadily and rapidly increased from 2000 to 2008 largely based on word-of-mouth and customer service. The lessons learned from Zappos […]

HR Experts Cite Top Workforce Challenges for 2014

A recent press release from Complí, a provider of workforce obligation management software with an emphasis on compliance and process automation, quoted several top HR experts, who weighed in on the top workplace issues and challenges that they are currently facing. They also offered recommendations for mitigating the risks associated with this year’s staffing, performance […]

6 Best Practices Regarding Pregnant and New Mom Employees

Virtually every employer is going to deal with pregnant employees from time to time. Employers want to act in good faith and stay in compliance not only with the ADA and FMLA, but also with the Pregnancy Discrimination Act (PDA). PDA is an amendment to Title VII which specifically prohibits discrimination on the basis of […]

Refusing to Believe

Over the past few weeks, we heard from our readers about their strange experiences from the HR trenches. For example, there was the employee who was too honest during a g-chat and the applicant who blew the interview with an inappropriate joke.

Are You Required to Provide Health Insurance Under the ACA?

As most employers know, many of the Affordable Care Act (ACA) provisions have already started to go into effect. Others, like penalties for employers, have been delayed. But in general, do you know whether you’re required to provide health insurance to employees? The answer may surprise you.

JDs a Strategic Tool for TM

Job descriptions (JDs) are the foundation of your integrated talent management (ITM) infrastructure, says consultant Gordon Medlock, but most organizations currently do not link JD content to most of their talent management processes. And that’s a missed opportunity. Why Is There No Linkage? Medlock, who is Senior Talent Management Consultant at HRIZONS, offers the following […]

Harnessing Technology to Manage JDs and Talent Management

Yesterday’s Advisor featured consultant Gordon Medlock’s tips for managing job descriptions in today’s integrated environment. Today, the need to link the JDs to your Integrated Talent Management (ITM) program.   Talent management won’t work without the technology required to support it, says Medlock, who is Senior Talent Management Consultant with HRIZONS. Tech support should provide: […]

Engagement: Should it extend to contingent workers?

Employers are always looking for the best ways to engage employees. They know a highly engaged workforce means good morale, enhanced productivity, high retention of talented workers, an environment conducive to innovation and creativity, and the list goes on. Recently, some experts have even advocated extending engagement efforts beyond an employer’s regular employees. With contingent […]