Practical HR Tips, News & Advice. Updated Daily.
January 2013 is National Mentoring Month, which is the perfect time for employers that may be interested in establishing an external mentoring program to learn about how they can get started and enjoy the benefits of providing employee-mentors while helping their local community. In this video, BLR interviews an expert on internal and external business […]
Yesterday’s CED featured tips for finding payroll fraud; today, tips from consultant Vicki Lambert, CPP, on who should do your payroll audit, plus an introduction to BLR’s popular Managing an HR Department of One.
A broadcasting company is in hot water after allegedly failing to pay certain employees minimum wage and proper overtime, according to a U.S. Department of Labor (DOL) press release. The DOL has filed a lawsuit against the company and its owner, alleging that six employees are due $79,445 in unpaid overtime and minimum wages, plus […]
Earlier this year, we reported on a business trip tryst that ended up in court. If you missed it, here’s what happened. An Australia public servant (we’ll call her “Susan”) worked in the human relations section of a government agency. On a business trip, Susan had a rendezvous with a male friend in her motel […]
A television meteorologist who took to social media to defend a comment on her hairstyle ended up trying to defend herself from termination for violation of the station’s social media policy. Or was it just “guidance”? According to media reports, the weatherperson for KTBX in Shreveport, Louisiana, who is a black woman, responded, albeit in […]
Employers trying to comply with health reform’s play-or-play mandate — and calculate their exposure to penalties — now have more insight based upon a new notice of proposed rulemaking and a new set of questions and answers from the IRS. Under reform, employers have to calculate full-time equivalent employees for one or more of the […]
It’s estimated that a sincere, concerned, and skillful response to a problem can retain the business of about 95 percent of customers who complain. Below are some important points to convey to your employees: Most customers who complain are reasonable. They just want you to take their complaints seriously. They want you to demonstrate concern […]
Oswald, CEO of BLR, offered his thoughts on attitude (and Eeyore and Tigger) in a recent edition of The Oswald Letter. The chorus of Tritt’s song, which he recorded more than a decade ago, goes like this: And it’s a great day to be alive I know the sun’s still shinin’ when I close my […]
Let’s continue our presentation of valuable leadership training information from BLR‘s PowerPoint™ session “Leadership Skills—What New Supervisors And Managers Need To Know.” Six Degrees of Delegation Give managers and supervisors these six steps in the delegation process: Determine the task. Define the task. Select the right person for the job. Explain the task. Provide support […]
The Employer’s Concerns There are a number of concerns that management has when contemplating counteroffers: The offer as a precedent. What will be the effect on corporate compensation and benefits and perks programs. Will the counteroffer throw all those programs into disarray? Lack of privacy—transparency. Privacy is generally not an option—the work will get out. […]