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Workplace Culture Design Is an Outside-In Job

In life, we design from the outside in. Take skyscrapers, for example. The placement of interior support beams is determined by external factors like wind and gravity. How about the movie industry? Films are written as a reflection of external society, its values, and its plights. Products are designed to solve problems, books are designed […]

NYC Releases Guidance on New ‘Salary Transparency’ Law

The New York City Human Rights Commission (NYCHRC) recently released guidance about the city’s new law requiring “salary transparency” in job advertisements for employees, interns, domestic workers, and some independent contractors. The law takes effect on November 1, 2022. The guidance answered many, but not all, questions raised by the breadth of the legislation. Read […]

Critical Leadership Required Post-Pandemic

The American economy and that of other advanced nations are highly competitive, and in many industries, there is little variation in the quality of the labor force or physical assets of competitors. What sets great companies apart from their rivals often boils down to the quality of an organization’s leadership. This includes not only the […]

Employers Should Take Note of Recent Spike in Union Organizing Activity

In the first quarter of 2022, unions filed more than 550 election petitions in the United States, compared with only 290 in the first quarter of 2021. It’s the largest first-quarter number filed in the past seven years. While part of the increase can be attributed to the Service Employees International Union (SEIU), which has […]

The Perils and Potential of Advanced Speech Technology

Advances in speech technology may provide a key tool in the training toolbox, particularly as applied to just-in-time training to quickly address emergent and growing skills gaps. The modern economy in the developed world is highly dynamic and extremely integrated—even after recent shocks to the globalization system like the COVID-19 pandemic and the Russian invasion […]

Faces of HR: How One HR Pro’s Strategic Approach to HR Helps Move the Needle Forward

Meet Valarie Arismendez, SVP of People at Hello Heart. The digital therapeutics company focuses exclusively on heart disease, partnering with employer organizations to provide a connected mobile app that works alongside an employer’s benefits ecosystem. The app’s technology uses AI, behavioral science, and personalized digital coaching to drive healthy lifestyle changes. In her role as […]

The Return of Older Workers

While the Great Resignation was originally blamed by many on lazy younger workers happy to sit back and collect COVID relief checks, further data showed that much of the labor shortage was due to older workers retiring early in large numbers. Many found that their skyrocketing home values and soaring stock prices in their 401(k)s […]

Restaurant’s Mandatory Service Charge Wasn’t a Tip

In the current battle to hire and retain good workers, employers have developed creative ways to balance employees’ increased compensation expectations against the costs of running a business. In addition, restaurants using the tip credit have the extra administrative difficulties of making sure their tipped employees are being paid enough in tips to meet the […]

What Is Career Hoarding?

The shift to remote work has created added flexibility and independence among workers, and many are increasingly looking for side gigs to supplement their incomes and stimulate their interests and passions. This trend has contributed to what’s being called “career hoarding,” according to an article in Fortune by Tessa West. So, what does that mean […]

Incessant Fighting Among Bravo’s Real Housewives Illuminates the Need for Employers to Defuse Drama at Work

I used to really enjoy watching The Real Housewives on Bravo.  The franchise gave a glimpse into the glittering lives of women in Beverly Hills, Atlanta, and other major cities across America (and Dubai).  Unfortunately, over the years, the shows have taken a dark turn.  Rather than offering a light-hearted look into the stars’ families […]