Conflict Resolution for Customer-Facing Staff Amid the COVID-19 Pandemic
It’s essential that training materials stay current. Most people cringe when they see out-of-date training materials—and rightfully so.
It’s essential that training materials stay current. Most people cringe when they see out-of-date training materials—and rightfully so.
“Can we just go back to normal?” is probably a question you’ve asked yourself repeatedly throughout the pandemic, and if so, you aren’t alone. This “new normal” we’ve been forced into is getting old, and while we’ve all made great strides in adapting, people all over the world are craving some semblance of “normal.”
The Equal Employment Opportunity Commission (EEOC) has provided new guidance for employers considering requiring COVID-19 vaccinations—guidance that attorneys advising employers say needs to be studied carefully.
Disagreement is a natural part of any professional setting. By and large, companies exist to make money, and employees work at their jobs to make money.
The COVID-19 pandemic has taken its toll on people, organizations, and regions in different ways. But when it comes to the workforce, women have been disproportionately affected. According to a study by McKinsey, women’s jobs have been 180% more vulnerable than men’s due to the weight of unpaid care. Many women are even leaving their […]
After a long day, an employment lawyer has just settled his brain for a brief winter’s nap. Suddenly, he hears from his waiting room such a clatter that he rose from his adjustable ergonomic office chair to see what was the matter. As he throws open the door, he sees a plump old elf, who […]
Kimberly Bullock Gatling understands the importance of support from the top when working to make an organization’s diversity and inclusion efforts sustainable. And it’s more than just getting backing from leadership. It’s also like running a marathon—it takes patience, persistence, and commitment.
The Equal Employment Opportunity Commission (EEOC) has updated its guidance on how employers can navigate federal antidiscrimination laws while requiring employees to be vaccinated against COVID-19.
The COVID-19 pandemic has led to an unprecedented shift to remote work for companies around the world. This has created plenty of logistical challenges for employers and a strange new reality for many employees.
With approximately 3.6 billon people expressing themselves on social media platforms such as Facebook, Twitter, LinkedIn, YouTube, Instagram, and TikTok, employers have to ask themselves some important questions. For example, should you set boundaries for what you will or won’t accept in employees’ online posting activities? Can you legally fire them for posting something on […]