Q&A: How Can HR Start Outsourcing?
How do you decide if you should outsource your benefits administration? If you do decide to go that direction, how do you get started?
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There’s Nothing Regular About Calculating an Employee’s ‘Regular Rate of Pay’
In October 2018, the Trump administration unveiled its Fall 2018 Unified Agenda of Regulatory and Deregulatory Actions. The agenda emphasizes regulatory restraint and underscores the administration’s commitment to a more business-friendly regulatory framework, noting that “in general, the [U.S. Department of Labor (DOL)] will work to assist employees and employers to meet their needs in […]
How to Get Candidate Feedback
Whether they were hired or rejected, talking to your job candidates about the entire recruiting process can help you to gain valuable insights into how the process looks from the candidate perspective. It can allow you to see trends and perhaps shed light on things the organization could be doing differently to improve the candidate […]
Keeping the ‘Best’ in a ‘Best Place to Work’
Being recognized as a “best place to work” is a true testament to a company’s culture, but maintaining that status is what distinguishes organizations that are genuinely committed to meeting and exceeding their workforce’s needs from those that merely rest on past successes. Achieving “best of” status is a great accomplishment but also should be […]
Customer Service Lessons Learned from Tesla
A challenge many companies face is providing a top-notch customer experience. The reason—particularly for business-to-consumer (B2C) companies with high volumes of customers—is that so many of their customer touch points come in the form of entry-level, low-paid staff, often with high turnover. Teaching these employees the basics, let alone the intricacies, of customer relationship management […]
How Entrepreneurs Use Flexibility to Attract Top Talent
We talk a lot about the importance of thinking beyond salaries and bonuses to attract top talent. Employees want to have top-notch benefits, as well as a comfortable, friendly work environment. Part of that includes flexibility, such as working from home, generous paid time off (PTO), and more.
Legal Cannabis Spurs Demand for Certain Skill Sets
Just a few years ago, it would have been almost unheard of for someone to list the ability to grow, identify, or recommend different strains of cannabis as a job qualification, but the times are a changin’!
Benefits Trend: Employer-Provided Professional Certifications
For some roles, like human resources, specific credentials are required—think Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR). For some industries, like finance and accounting, professionals need certifications that show they’re licensed to offer the services in those industries—for example, a Certified Fraud Examiner (CFE) working with banks and lenders.
Legal Cannabis Spurs Demand for Certain Skill Sets
Just a few years ago, it would have been almost unheard of for someone to list the ability to grow, identify, or recommend different strains of cannabis as a job qualification, but the times are a changin’!
Which Metro Areas Benefit from Best-Place-to-Live Rankings?
Despite the growing sophistication of telecommunications tools and employers’ increasing willingness to allow employees to work remotely, being located in a desirable location can be a draw for companies looking to attract top talent.