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How to Teach the Basics of Professionalism

HR professionals have probably seen it all, including those employees that come off as less than professional. Their unprofessional behavior might have no bearing on their skills and knowledge, but you might not put them in front of a customer. Luckily, a skill like being professional can be taught.

Should You Hire Homeless Workers? (Part 1)

A few years ago, Amazon hired homeless workers through a local YMCA in Washington state, and the program did not go over very well. However, other organizations like P.S. Kitchen in New York City and the Parks and Recreation Department in Boise are excelling after hiring homeless workers—which goes to show that hiring homeless workers can be a great idea if […]

basics

L&D Terminology 101: 8 Basic Sales Training Terms for Beginners

The makeup of a Learning & Development (L&D) program varies from organization to organization, but generally, these teams have at least one or two people who are experts/specialists in learning theory. Best case scenario, they have already invested in a modern learning platform that you can leverage.

Recruiting and Hiring Employees with Autism

Most employers and HR professionals are familiar with the basics of the Americans with Disabilities Act, which prohibits discrimination against individuals with disabilities in all areas of public life, including the workplace, and requires employers to make reasonable accommodations for disabled individuals.

Toxic Impact of Rude Bosses Part I: Negative Impact

Most of us have had to deal with rude, toxic, or just unpleasant employees or coworkers at some point in our careers. But what happens when unpleasant employees aren’t just our coworkers—they’re our bosses? This is, unfortunately, not an uncommon situation for many workers.

Age Bias—It's Easy to Step into a Discrimination Claim

In an article for ProPublica by Peter Gosselin and Ariana Tobin, the authors use IBM as a case study for the dangers of organizations leaving themselves open to claims of age discrimination. IBM was one of the original “tech” companies—so original that it seems old school compared with names like Facebook, Amazon, and even Microsoft.

Who Is Responsible for Company Culture?

Nike has been in the news lately, for issues related to corporate culture—and the news has not been positive. Allegations of rampant sexism suggest a culture in need of repair and a brand that requires damage control.