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Screen Job Candidates with Text Messaging

Employees are the most significant investment an organization will make for its future. Recruiting the right people is an integral part of any business plan, but unfortunately, it is also a challenging and time-consuming task.

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How to Find Passive Candidates

Open positions are becoming tougher and tougher to fill. Recruiters are looking for options to find more candidates for each role simply to have more options to choose from. Sometimes it’s difficult to even find someone qualified.

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How to Prepare Employees for Leadership Roles

How do you help your new managers succeed? The last thing you want is for a new leader to fail and let down other employees. Clearly, that situation is no good for anyone. But not all employees who take on leadership roles are prepared for what that means. Even for people who excelled in their […]

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Fair Credit Reporting Act—Employment Law Basics

The Fair Credit Reporting Act (FCRA) does far more than regulate the exchange of consumer credit information. You need to understand how it applies to employees and applicants in order to ensure compliance. Below is a general summary of your FCRA obligations.

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Is Travel Time Compensable for Technicians Paid on an Hourly Basis?

As we previously reported, last week the U.S. Department of Labor (DOL) issued its first Opinion Letters in 9 years. Important questions were addressed regarding the interplay of the Family and Medical Leave Act (FMLA) and the Fair Labor Standards Act (FLSA) and the compensability of travel time for nonexempt employees. Part 2 of this […]

E-Learning Portfolios: What to Put in One and Why Every E-Learning Professional Needs One (Part 1)

Think of your e-learning portfolio as your digital and interactive résumé that’s online. It’s the best way to digitally document your experience, skills, and qualifications as an e-learning professional. And it will certainly make you stand out among your peers and others in your field. E-learning portfolios can be fun to create and maintain, too. […]

5 Soft Skills Your Employees Need to Learn in 2018

Most businesses understand the importance of soft skills training. It boosts productivity and retention rates 12% and delivers a 250% return on investment based on higher productivity and retention, according to research highlighted in this Forbes article. [Note: we covered the five “hard” skills in a previous post.] Here are the five soft skills your […]

10 Tips and Best Practices for Giving Employees Valuable Feedback (Part 2)

Yesterday’s post  offered five tips and best practices for giving your employees valuable feedback. Here are five additional tips: 6. Make it Timely and Relevant When providing feedback, ensure it’s timely and relevant. Don’t procrastinate in giving feedback, even if it’s challenging. For example, if brand-new customer service representatives fail to follow a certain script […]

Do You Manage Your Company’s Employee Value Proposition?

In Friday’s Advisor, we were discussing the employee value proposition (EVP), which is the set of things that employees value that are received as part of working there. It’s essentially the reasons employees should work for you rather than the competition. Every organization has an EVP, but not every organization takes steps to manage it.

How Effectively Can A.I. Build Teams?

A.I. seems to be in the news all the time, whether it’s in movies and tv, controlling manufacturing, and even including human resources, training, and recruiting. We recently sat down with Phil Alexander, CEO and Founder of Nexus A.I., and Frank Cho, COO of Nexus A.I. Their company is dedicated to using A.I. to help […]