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4 Ways to Boost the Customer-Employee Bond

In part one of this article discussed how the level of connectedness between your employees and customers plays a growing role in your organization’s customer-retention success. Today we examine some employee-centric client strategy.

Why Your Onboarding Program Should Last at least 1 Year

According to one Aberdeen Group study highlighted by the Society for Human Resource Management (SHRM), only 2% of companies extend their onboarding programs beyond 1 year. However, research indicates it can take up to 8 months (and sometimes 2 years) for a newly hired employee to reach the same level of productivity as an existing […]

7 Things to Do When Adopting a New Learning Technology (Part 1)

It’s not easy to get everyone across an organization on the same page about practically anything, let alone a new learning technology you want them to start using. But if you do the right things, getting others across your organization to adopt a new learning technology doesn’t have to be as arduous and painful as […]

shutdown

Pay Implications of Government Shutdowns

With government shutdowns periodically looming, hundreds of thousands of federal employees face losing work time and pay. When Congress fails to appropriate funds during the budget process, nonessential federal programs and agencies close and many workers are furloughed. In such a situation, there are a number of different pay scenarios and categories of employees.

onboarding

Why ‘Zero-Time Onboarding’ Will Upend Traditional Hiring Practices

The start of every New Year ushers in a fresh wave of hires in businesses across the country. Yet despite the predictable timeframe of people looking for a new role (job searches surge in early January each year by an estimated 43%), many companies still lack a structured onboarding process, failing to allocate the necessary […]

meeting

4 Ways to Make Meetings Actually Worthwhile

Meetings. Ugh. The dreaded time suck of work life. Everyone complains about them, yet very few do anything to make them better. In fact, most of us are complicit in maintaining the status quo – that is, we’re bystanders, quietly allowing long, tedious, pointless meetings to perpetuate.

Prepare Now for Association Health Plan (AHP) Rule Changes

Small business owners and HR teams know that a competitive benefits program can be a difference maker when recruiting top new hires or attempting to retain homegrown talent. But limited resources often leave small businesses frustrated and fighting for attention from advisors or cobbling together their own plans. Fortunately, a proposed rule modification for Association […]

What Is Talent Relationship Management?

We’re always looking for ways to hire more effectively and efficiently, and to keep a strong pipeline of resources and potential places to find new talent. As the unemployment rate shrinks, the pool of available talent does the same and makes our efforts to find and cultivate top talent even more critical.