Author: Stephen Bruce, PhD, PHR

How to Hire Like Google

How do you and your companies go about hiring new employees? Each company is obviously different in their hiring techniques. For Google, they go about hiring in steps. These steps help them determine which prospective candidate is right for their company. Take a look at the infographic below to learn more!

6 Design Considerations for Executive Pay Plans

Designing your executive pay plan can be daunting—you need to consider a whole host of factors, such as the company’s goals and the competitive environment. Let’s take a look at some design considerations for effective executive pay plans.

How Does the Reasonable Accommodation Process Work?

The Americans with Disabilities Act (ADA) requires employers to not discriminate against qualified individuals with disabilities. It also requires that those individuals should be given reasonable accommodations (whenever applicable) to allow them to perform the essential functions of the job, as long as doing so does not create an undue hardship for the employer. Let’s […]

Lombardi: ‘Coaching Is Teaching’—Oswald: ‘So’s Management’

What About the Manager as a Teacher? If you take Lombardi’s words and change “coaching” to “managing,” it would go something like this: “I think managing is teaching, see? So I don’t think there’s any difference whether you teach in the office or whether you teach in the classroom. They’re both exactly the same. It’s […]

Workers’ Comp Basics

Workers’ compensation laws have come about as a way to establish a means of compensation for injured employees while simultaneously reducing the amount of litigation against employers when employees are injured on the job. The workers’ compensation laws are administered on the state level, and the federal government has its own separate program. Workers’ compensation […]

Is Customer Service Training a Priority at Your Company?

In a BLR webinar titled “Customer Service: How to Build a Culture of Exceptional Service in Your Organization,” Gregory P. Smith, CEO of Chart Your Course International, described the success of Zappos, whose gross sales steadily and rapidly increased from 2000 to 2008 largely based on word-of-mouth and customer service. The lessons learned from Zappos […]

HR Experts Cite Top Workforce Challenges for 2014

A recent press release from Complí, a provider of workforce obligation management software with an emphasis on compliance and process automation, quoted several top HR experts, who weighed in on the top workplace issues and challenges that they are currently facing. They also offered recommendations for mitigating the risks associated with this year’s staffing, performance […]

6 Best Practices Regarding Pregnant and New Mom Employees

Virtually every employer is going to deal with pregnant employees from time to time. Employers want to act in good faith and stay in compliance not only with the ADA and FMLA, but also with the Pregnancy Discrimination Act (PDA). PDA is an amendment to Title VII which specifically prohibits discrimination on the basis of […]

Refusing to Believe

Over the past few weeks, we heard from our readers about their strange experiences from the HR trenches. For example, there was the employee who was too honest during a g-chat and the applicant who blew the interview with an inappropriate joke.

Are You Required to Provide Health Insurance Under the ACA?

As most employers know, many of the Affordable Care Act (ACA) provisions have already started to go into effect. Others, like penalties for employers, have been delayed. But in general, do you know whether you’re required to provide health insurance to employees? The answer may surprise you.