Author: Stephen Bruce, PhD, PHR

Social Media Sourcing? Don’t Be Creepy!

Take care when you do your social media sourcing that you don’t let candidates think you’re creepy, says Staffing Advisors recruiter Kelly Dingee. You don’t want to come off as a stalker. People you contact are going to want to know: How did you find me? How did you know that I can …? Maintain […]

Reassigning All Duties Is Not a Reasonable Disability Accommodation

While the Americans with Disabilities Act may require an employer to remove marginal job functions as an accommodation for an employee with a disability, it does not require the reassignment of all duties. An employee who can do nothing but show up for work is not qualified for ADA’s protections, a recent opinion from the 5th […]

Social Media Sourcing? These Secrets Save Time and Money

Just for example, says Dingee, do an advanced search on LinkedIn, say, for an HR manager near ZIP 06475 in banking. Here’s the search: Dingee’s tips came at the Advanced Employment Issues Symposium in Las Vegas. (Info on this years’ symposium here.) Here are some of the results: Dingee recommends paying for enhanced service from […]

Engage Employees for Great Customer Service

Empathica, Inc. (www.empathica.com), a leading provider of customer experience management solutions, is committed to employee engagement—internally and externally. The company employs approximately 100 employees at its headquarters in Mississauga, Ontario, and its offices in Alpharetta, Georgia, and Birmingham, England. Empathica’s PinPout (Perfect in, Perfect out) quality awards program was implemented several years ago to provide […]

Is Training for Off-the-Job Safety Worthwhile?

One study placed the off-the-job percentages at more than half as many injuries as on the job, with over two-thirds as many deaths as resulted from on-the-job accidents. Other statistics indicated more lost workdays resulting from away-from-work injuries. Why Does This Matter? True, off-the-job injuries do not affect a company’s insurance rate, or need to […]

Employees Are Not Getting Enough Training on Mobile Devices and Cloud Technologies

A new infographic from the International Association of Administrative Professionals (IAAP) shows that while more companies are using mobile devices and Cloud apps, approximately 6 million office professionals in North America alone get 10 or fewer hours of training every year provided by their employers. About half those office professionals are completely responsible for their […]

Asset Rallies May Not Stem Soaring Pension Liabilities, Report Says

If it seemed to you that investment and funding decisions for your defined benefit plan in 2012 were at odds with each other, you weren’t alone. In its annual report on DB plans, global employee benefits consultant Towers Watson says that in 2012, once again there were many investment contradictions for U.S. DB plan sponsors: […]

Performance Appraisals 2013–What’s Happening in the Real World?

Everyone admits that performance appraisals are important—but few are pleased with the effectiveness of their process. What’s happening with performance management in the real world? What’s working? What are your competitors up to? Let’s find out! Please participate in our brief survey and see how what you are doing stacks up against what other successful […]

Supreme Court to Decide When Title VII’s Anti-retaliation Protections Apply

The U.S. Supreme Court is now weighing arguments in a case with important ramifications for the many employers that have been accused of retaliation — or who fear being accused of retaliation — when they discipline or fire an employee. For workers, the case raises questions about the strength and scope of Title VII’s anti-retaliation […]