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After setting goals, be vigilant in achieving them

by Dan Oswald If you’re like me, it’s time to turn your attention to 2014. As we move through the fourth quarter of 2013 and can see the end in sight, our thoughts turn to what we want to accomplish in the coming year. At our company, we’re in the midst of our budgeting process […]

SMART Goal-Setting—Key to Pay for Performance

Making Sense of Goals and Objectives Neelman offers the following suggestions for making goals and objectives truly helpful: Make performance management an important aspect of a manager’s evaluation. Limit evaluations to critical goals that employees can impact. Three to five goals is usually most appropriate. No more. Goals should enhance the employee’s performance in his […]

Expert Advice on Handling Difficult Trainees and Questions

Q. What can trainers do to manage difficult participants and difficult questions during training? A. Difficult trainees include hecklers (particularly in large groups) as well as those who “for whatever reason have totally shut down and make it obvious” by not participating and sitting with their arms folded during training, says Veronica J. Holcomb, president […]

CDC

Dissecting CDC’s New, Shorter Quarantine Options

In late 2020, the U.S. Centers for Disease Control and Prevention (CDC) issued new guidance on quarantining: In certain circumstances, individuals potentially exposed to COVID-19 by being in “close contact” with a person who tested positive can take steps to reduce the length of the standard 14-day quarantine period.

The Four Personality Types in Your Meetings

By Cameron Herold Everyone has his or her own unique personality, and it has an effect on the workplace. Understanding how these personalities interact in meetings can make the difference between productivity and stagnation. Cameron Herold, founder of COO Alliance and author of Meetings Suck: Turning One of the Most Loathed Elements of Business into […]

discipline

Disciplining Employees: Escalation

In a couple of recent blog posts, we’ve been discussing the subject of employee discipline in the workplace. This is understandably a touchy subject for managers and employees alike.

Why Do Employees Want Flexible Work?

Many employers have taken notice that employees today are requesting flexible work options more often. Whether that’s telecommuting, a flexible work schedule, a shortened work week, or some other flexible arrangement, these types of benefits are becoming more and more common.

How to Measure Quality of Hire

Getting the right person in the right job is obviously a crucial component of successful talent management. But is there a measurable way to know how often the organization meets this goal?

FLSA Overtime Case Settles for $5M

If employees in a brokerage company merely comply with client wishes by executing transactions for them, the brokerage must properly classify their status under the Fair Labor Standards Act, and pay them overtime, when they work more than 40 hours in a work week. If the brokerage wants to exempt employees from the law’s overtime […]