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The Misplaced Fear of Training a Replacement

In organizations in any country across all industries, there has been a fear of teaching a subordinate or a junior staff member the ins and outs of one’s job. This apprehension is based predominantly on a fear that the person being trained will take the job of the person doing the training.

Avoiding Mental Health Discrimination in the Workplace

Most employers are well aware that disability discrimination is illegal. But, some may not realize that many mental health issues are also covered by the Americans with Disabilities Act (ADA). Just like any physical disability, mental health conditions are covered by the ADA, and employers cannot discriminate against qualified applicants or employees with such conditions. […]

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Disciplining Employees: Escalation

In a couple of recent blog posts, we’ve been discussing the subject of employee discipline in the workplace. This is understandably a touchy subject for managers and employees alike.

The Four Personality Types in Your Meetings

By Cameron Herold Everyone has his or her own unique personality, and it has an effect on the workplace. Understanding how these personalities interact in meetings can make the difference between productivity and stagnation. Cameron Herold, founder of COO Alliance and author of Meetings Suck: Turning One of the Most Loathed Elements of Business into […]

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Firing Employee Who Made Threats: Opposition Isn’t Always Protected

The Iowa Court of Appeals recently found that an employee who made violent threats on Facebook couldn’t sue her former employer for retaliation after she was terminated. The court’s decision is important because it allows employers to make termination decisions when a protected complaint is pending. In other words, not all opposition is protected.

Expert Advice on Handling Difficult Trainees and Questions

Q. What can trainers do to manage difficult participants and difficult questions during training? A. Difficult trainees include hecklers (particularly in large groups) as well as those who “for whatever reason have totally shut down and make it obvious” by not participating and sitting with their arms folded during training, says Veronica J. Holcomb, president […]

How to Measure Quality of Hire

Getting the right person in the right job is obviously a crucial component of successful talent management. But is there a measurable way to know how often the organization meets this goal?

After setting goals, be vigilant in achieving them

by Dan Oswald If you’re like me, it’s time to turn your attention to 2014. As we move through the fourth quarter of 2013 and can see the end in sight, our thoughts turn to what we want to accomplish in the coming year. At our company, we’re in the midst of our budgeting process […]

Retroactive FMLA Leave Designation: Proceed with Caution!

This content was originally published in April 2010. For the latest FMLA regulation changes, visit our FMLA article archives or try our practical FMLA compliance guide. If an employer fails to tell an employee that leave has been designated as FMLA leave, can the employer count the leave against the employee’s FMLA leave entitlement? The […]