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Write E-Mails Like a Reporter

E-mails are a staple of office communication, but they can also be a source of tremendous frustration. Most workers have probably had the experience of taking the time to craft an e-mail but still having to answer questions that had already been answered in said e-mail. On the other hand, many workers also probably audibly […]

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Key Questions to Ask When Developing an Action Learning Model

A lot of the learning that companies and employees do throughout their training processes revolves around organizational theory or industry best practices. While it’s great to stretch the imaginations of trainees in looking at potential scenarios, most companies are frequently faced with enough real-world issues to focus training on the here and now. Those real-world […]

Heat-Related Injuries Are This Summer’s Hot Topic

As summer heats up, employers in the Southwest should keep a close eye on how heat affects their workforce. Heat-related illness is a hot topic for the federal Occupational Safety and Health Administration (OSHA) as well as state OSHA plans. Recently, an unusual settlement involved the Department of Labor (DOL) and OSHA over several heat […]

Employers Requiring Staff to Return to Work Risk a Talent Exodus

As the COVID-19 pandemic began to recede early in summer 2021, employers around the country started to firm up their plans for a return to the office after over a year of large-scale remote work. While the emergence of the Delta variant has paused or delayed many of those plans, a significant number of employers […]

Soft Skills in the Workplace

Undoubtedly, every industry requires a specific technical or “hard skill” to perform a job. These skills are often gained through specific training or education and have long been viewed as a necessity for many roles. However, nontechnical, interpersonal skills called “soft skills” have become increasingly important to employers and employees who want their businesses and […]

When Should Organizations Stop Interviewing?

Companies often struggle with long and tedious interview processes that consume valuable employee time, create a poor candidate experience, lead to qualified candidate dropouts, and don’t necessarily result in better-quality hires. Why Do We Keep Interviewing? 1. Social loafing and decision avoidance: In an interview process involving multiple stakeholders, some individuals may shy away from […]

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Focus on Your Employees’ Needs Before Your Own

On Sunday, I heard someone speak about servant leadership. I was struck by how appropriate it was that he chose that topic the day before we celebrate the life of Martin Luther King, Jr. Dr. King, a man who dedicated his life to civil rights, once said, “Life’s most persistent and urgent question is, ‘What […]