Most Popular

Phantom Ownership: How to Use Phantom Units to Incentivize Star Employees

Businesses often face the challenge of attracting and retaining star employees. It can be tempting to offer star employees ownership in the business to prevent the hardship of losing star employees after investing time, money, and resources into training and onboarding. The main drawback of offering ownership is potentially relinquishing some control in the business. […]

A Benefits Professional’s Guide to Juggling the Demands on Time

Benefits professionals are currently feeling pressure from all angles, required to keep a tight rein on costs, achieve consistent global governance and faultless administration, while demonstrating strategic value. Even though an organization’s investment in benefits is often substantial, usually second only to pay, the benefits function is often seen as secondary to the overall HR […]

sales

Sales Training Should Focus on Both Business Objectives and Customer Problems

We would like to offer a declaration—an inflexible line in the sand, if you will. It is foundational to the value of sales training and the professionals who proudly call themselves sales trainers. It is as follows:
Every sales trainer has to enable two outcomes—increase revenue year over year and protect revenue year over year.

Q&A: Can Software Solve the Recruiting Crisis?

I recently had the pleasure of sitting down with Zoe Harte, Senior Vice President, Human Resources and Talent Innovation at Upwork to discuss the findings in their recently released Future Workforce HR Report 2018.

Outside Compensation Experts and HR: What’s Your Role?

As part of the Human Resources team who has significant compensation expertise, you may be feeling a little, well, left out. The climate around executive compensation is complicated right now, including both increased regulation and increased outrage (not coincidental, by the way). It may have your compensation committee bringing in the big guns—external resources called […]

Don’t Assume Your HR Peers Are OK

This has been a tumultuous time for the entire world, let alone businesses around the country. A pandemic has forced offices to adapt the way they work. Debate surrounding vaccines and politics has created hostile environments for employees in every state. War has disrupted supply chains, creating shortages and driving up prices. We’re on the […]

How Automation Supports Humanity at Work

We’ve long used technology to simplify our personal lives, such as for getting directions and checking weather forecasts, to name a few. Now, more consumer-grade tech than ever can simplify the work we do, too. But tools like self-service software and automated payroll processing aren’t a substitute for people—they complement people. In the last few […]

Train Supervisors to Manage Challenging Employees

The objective of the following role-playing exercise is to review strategies for managing challenging employees effectively. Instruct trainees to choose a partner and role-play each of the following situations. For the first role-playing exercise, one person takes the role of the supervisor and the other, the role of the employee. Then, for the second, switch […]