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interview

Remote Workers Who Rely on Technology Seek a Human Connection, Says Survey

Polycom—a content collaboration solutions provider—and Future Workplace—an HR executive network and research firm—has released results of a new global study of 25,234 workers entitled, “The Human Face of Remote Working”. The study uncovered how collaborative technologies have made employees more empathetic and build better coworker relationships, despite the remote working stigma of laziness and isolation.

video

Videoconference Etiquette

Before the COVID-19 pandemic, companies were already expanding their use of videoconferencing technologies like Zoom, Teams, WebEx, and Skype. These can be great tools for enabling closer collaboration among colleagues and business partners working in different offices or even on different continents. Of course, the widespread shift to remote work triggered by COVID-19 precautions and […]

What’s A Popular Work Perk for Work/Life Balance?

Employers and workers aren’t on the same page about juggling personal and professional priorities, new research from staffing firm OfficeTeam shows. More than six in 10 senior managers (63%) interviewed said their company is very supportive of its employees’ efforts to achieve work/life balance, yet only 34% of staff agree. This compares to 45% of […]

training

State-of-the-Art Simulation Training Gives Employees Hands-On Experience

Many organizations are turning to virtual simulators to create realistic training scenarios and, in the process, help employees refine their skills and learn best practices. From computerized flight simulators for pilots to simulators that give healthcare professionals opportunities to practice lifesaving skills, the technology is proving to be a great benefit for a wide range […]

Why Employers Need a Biometrics Policy and What to Include

More employers are using biometrics for timekeeping and security review. The biometric identifiers most frequently used by employers are face scans (“facial recognition”), fingerprints, voiceprints, and video surveillance. Although only five states regulate the use of biometrics—Illinois, New York, Texas, Vermont, and Washington—common-law invasion/breach-of-privacy claims are available to everyone. So, establishing a biometrics policy can […]

5 Ways to Engage Employees Across Multiple Generations

When it comes to motivating employees, it’s important to understand that different generations have different needs. As a baby boomer, I prefer a more structured work environment that puts a higher value on hard work. Millennials often place a higher importance on work/life balance, timely feedback, and opportunities for career development to thrive in a […]

Celebrating Halloween in a diverse workplace

Allowing your employees to celebrate Halloween can be a fun experience and a great way to promote motivation and engagement. If you don’t plan ahead, however, you could be in for some scary results. Probably the first thing that comes to mind when you think of Halloween is costumes, and many offices allow employees to […]

e-Learning

Learning Communities for Customers

Companies spend a great deal of time and money training their employees. But many also dedicate resources to training their customers, as well. A common strategy for this type of training is to use online learning communities for customers, which can include tutorials, videos, instruction manuals, FAQs, and other tools to help customers better understand […]

‘Rethinking’ Training: Consider a Cognitive Spin

I just finished reading Magic Words: What to Say to Get Your Way, by Jonah Berger, a marketing professor at the Wharton School of Business. It’s especially useful to HR professionals, who are often tasked with training duties and helping improve employee performance. Here are three training gems Berger offers. Gem #1: Leverage the Power […]

Minnesota

Is Quitting to Care for Fiancée Covered Under Minnesota’s Unemployment Law?

Employees who quit their jobs to care for a member of their immediate family generally are qualified to receive unemployment benefits in Minnesota. However, the Minnesota Court of Appeals recently heard a claim in which a former employee was denied unemployment benefits due to the fact that “fiancée” doesn’t fall within the statutory definition of […]