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Some Business Leaders Welcome RTO-Driven Employee Attrition

We have previously discussed  the potential trade-off between talent recruitment and retention on the one hand and Return-to-Office (RTO) policies on the other. Many employees have expressed a strong preference for remote work, with some stating they would rather quit than return to the office. This sentiment has raised concerns about the impact of RTO […]

5 Questions to Ask When Hiring New Customer Service Agents

Making new hires in customer service isn’t easy. You know that your customer service agents need to wear a lot of different hats while serving a wide variety of clients. They help with the ongoing growth of your company by making sure customers are satisfied and turning them from one-time buyers into repeat clients. A […]

For Better DEI, Understand the Why

Nearly a year of seemingly continuous layoffs throughout the tech industry have harmed Diversity, Equity, and Inclusion (DEI) efforts, raising concerns about the vulnerability of recent DEI gains in the workplace. To ensure DEI initiatives are not only continued but strengthened, we must understand the total value they bring, to employees and employers alike. DEI […]

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HR Query: The 20-Year Reversal: Why the Gender Gap is Widening and How HR Can Fix It

After two decades of steady progress, the data is sending a warning shot. According to the Census Bureau, 2025 marked the second consecutive year the gender pay gap has widened. We sat down with Shelly MacConnell, Chief Strategy Officer at WIN, to discuss why the old playbook is failing and what “female-friendly” benefits actually look […]

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3 Small Business Hiring Trends that Will Last for the Remainder of 2019

It may only be August, but that doesn’t mean you shouldn’t be planning ahead. As 2020 gets closer, there are a few hiring trends that continue to dominate the headlines. If you guessed that one of them is difficulty finding skilled workers, then you would be correct!

Bridging the Gap Between HR and Go-to-Market Teams

Today’s employees are living and working in a much more fluid environment. With flexible work schedules now increasingly common, the traditional 9 to 5 has almost become a thing of the past. But while the recent shift has brought certain benefits, it has also exacerbated many of the problems that already existed before this “new […]

HR Tech Survey Results—Can Technology Be Trusted?

In yesterday’s Advisor, we began sharing the findings of our HR Technology Survey; today, we present more results from this timely study, including how new innovations are affecting costs and productivity in the HR department, and how far professionals are really trusting tech when they make decisions. A total of 483 individuals participated in this […]

People-Centered Tech Improves Organizational Resilience

A look at Gallup research on employee engagement during the pandemic is revealing. You’ll notice what many people didn’t expect: Engagement levels remained steady. For all the wholly justified concern about employee isolation and a potential disconnect from company culture while working from home, workers stayed engaged, and their efforts helped employers weather COVID-related economic […]

Tips for Training Employees Against Cyberattacks

The COVID-19 outbreak has affected almost every area of our pre-pandemic “normal” lives including more telework, a surging demand for toilet paper, and a shrinking workforce, just to name a few. Almost no industry has been spared when it comes to the contagious disease’s impact. In particular, cyberattacks are on the rise in nearly every […]

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Financial Strain Puts Retirement Out of Reach for Many American Workers

A recent survey by Willis Towers Watson (WTW) reveals a growing financial strain among U.S. workers, with 88% struggling to meet basic living costs. Nearly half of employees (46%) are extremely worried about essentials such as food, healthcare, housing, and transportation. As a result, 44% of employees report living paycheck to paycheck, and 59% say […]