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ACA ‘Play or Pay’ Decision Guide Infographic

Before January 1, 2014, employers covered by the employer responsibility provision of the health care reform law—also known as the Affordable Care Act (ACA)—will need to decide if they will provide health care insurance to their employees or pay the penalties for not doing so. This decision is commonly referred to as ‘play or pay.’ […]

video

5 Elements Each of Your L&D Videos Should Have

Cisco predicted that 80% of all Internet traffic this year will be video content. And nearly all organizations will plan to use video content as an integral part of their learning and development (L&D) strategies this year, as well.

5 Questions to Ask When Hiring New Customer Service Agents

Making new hires in customer service isn’t easy. You know that your customer service agents need to wear a lot of different hats while serving a wide variety of clients. They help with the ongoing growth of your company by making sure customers are satisfied and turning them from one-time buyers into repeat clients. A […]

pay gap

HR Query: The 20-Year Reversal: Why the Gender Gap is Widening and How HR Can Fix It

After two decades of steady progress, the data is sending a warning shot. According to the Census Bureau, 2025 marked the second consecutive year the gender pay gap has widened. We sat down with Shelly MacConnell, Chief Strategy Officer at WIN, to discuss why the old playbook is failing and what “female-friendly” benefits actually look […]

Talent Management: Your Hammer Is Your Screwdriver

Talent management isn’t about software, says consultant Ron Katz. That’s just a tool. And it’s not about hiring or succession planning. It’s about positioning the organization to move powerfully in a positive way. To do that sometimes you have to use a hammer as a screwdriver, he says. Katz made his comments at BLR’s Strategic […]

Why Military Veterans Make Good Business Sense  

Amid the labor shortage and widening skills gaps, the race for talent in 2022 is a competitive one. As a result, employers struggling to recruit job-ready employees with the required technical skills are rethinking and streamlining their hiring initiatives. For some, the solution to bridging the rapidly expanding skills gap and building a diverse talent […]

Please Sue Me 2016

Special from SHRM Annual Conference & Exposition Mr. Please Sue Me, aka Hunter Lott, one of the Society for Human Resource Management’s (SHRM) top-rated speakers, entertained the large audience in his inimitable style, while providing many practical tips and suggestions for avoiding lawsuits.