Empathy, Compassion, and EI Wanted
Soft skills and emotional intelligence are required to succeed in many of today’s most in-demand positions, yet the focus when recruiting for these jobs is often elsewhere.
Soft skills and emotional intelligence are required to succeed in many of today’s most in-demand positions, yet the focus when recruiting for these jobs is often elsewhere.
Yesterday we discussed the merits of implementing a just culture, which emphasizes process improvement over blame when mistakes are made. Staff are still held accountable for their actions, but the focus is on identifying problems that enabled the errors.
LITIGATION COST: Paying lawyer to review corporate ethics policy: $1,500; paying Michael severance: $5,000; avoiding corporate scandal: priceless. Does any company really want its regional manager to hit up subordinates for money? Does it matter that he did it in his condo rather than his office? The answer to both of these questions is, quite […]
By Susan Schoenfeld, JD, Senior Legal Editor Medical certification is one of the most complex and confusing aspects for employers when administering leave under the Family and Medical Leave Act (FMLA). In this video, HR.BLR.com Senior Legal Editor Susan Schoenfeld provides a quick review of the FMLA’s medical certification rules and answers one of the […]
Litigation Value: From Dunder Mifflin’s corporate perspective, likely $0, though it might find itself having to defend claims that it should be liable for Michael’s tuition promise. Michael on the other hand . . . but you can’t get blood from a turnip, right? Just how long has Michael Scott been wreaking havoc on the […]
This article series addresses some of the most confusing real world problems surrounding the Family and Medical Leave Act (FMLA). In the last installment, we focused on managing intermittent and reduced schedule leave and how fluctuating work schedules are impacted. In this installment, we’ll look at FMLA leave regarding spouses who work for the same […]
Since 1978, the Pregnancy Discrimination Act (PDA)—which amended Title VII of the Civil Rights Act of 1964—has prohibited discrimination based on pregnancy, childbirth, and related medical conditions. For 45 years, however, the landmark law fell short of specifically addressing a pregnant or postpartum employee’s need for special accommodations while working. Until now. A New Law […]
According to a recent set of online surveys conducted by Harris Poll on behalf of the University of Phoenix® School of Business, just because your organization offers professional development does not mean employees will participate in it.
One of the most fundamental elements of a manager’s job is maximizing the return—in the form of work output—from the portion of the company’s investment he or she is assigned to manage. This means that striving for efficiency and doing more with less are essential to a manager’s skill set. One of the best ways […]
When work piles up, it’s tempting to find somebody—anybody—to bring on board. But many times bringing on the wrong person is worse than going shorthanded. Employers can reduce the risk, however, but it takes patience—a quality an overworked employer may have trouble mustering. Monster Worldwide, Inc. in May announced results of a survey showing that […]