Practical HR Tips, News & Advice. Updated Daily.
Making new hires in customer service isn’t easy. You know that your customer service agents need to wear a lot of different hats while serving a wide variety of clients. They help with the ongoing growth of your company by making sure customers are satisfied and turning them from one-time buyers into repeat clients. A […]
With the gaining popularity of self-service learning, learning tools driven by artificial intelligence (AI), mobile learning, and learning as a service (LaaS), many learning and development (L&D) professionals are probably starting to wonder whether workers should be in control of their own training or if they already are in control of their own training. The […]
Thanksgiving dinner, first dates, and in the office are great examples of times and places where talking politics is best avoided. After all, in a highly polarized American society, there’s a good chance of offending at least half the people in the room. The bad news for employers and managers, however, is that experts expect […]
The pandemic has disrupted lives, communities, and businesses around the world. It has also laid bare some severe economic and social issues, including mental health. Research shows that the pandemic increased adverse mental health conditions for many. In fact, a new Conference Board survey shows that 57% of workers say their mental health has declined […]
Wearable devices like activity trackers have shown the potential to enhance employee participation in wellness programs, but getting the most out of a device requires more than simply asking employees to use it, a recent study found.
Most companies sent their employees home to work in March 2020, adding to the threat vectors of cyberattacks. Employees who had never worked remotely suddenly found themselves sitting at their kitchen table trying to manage their day of work. Tasks like security that were traditionally “someone else’s job” were now the responsibility of every employee. […]
The Occupational Safety and Health Administration, or OSHA, requires us to provide a safe workplace that is free of recognized hazards, including hazards that lead to slips, trips, and falls. Despite these factors, consider these disappointing statistics: According to the federal Centers for Disease Control and Prevention, over 230,000 workers in the United States sustained […]
Gen Z has entered the workforce and is bringing unique skills and valuable perspectives to the organizations where they work. According to the World Economic Forum, the demographic is expected to make up 27% of the workforce by 2025. Gen Z is already shifting workplace culture and setting trends, ultimately forcing organizations to adapt to […]
Recently, we sat down with Ankit Somani, cofounder of AllyO, to discuss what conversational artificial intelligence (AI) is, and how it’s revolutionizing the recruiting industry.
Employee wellness plans have been gaining popularity in recent years, and with good reason: they can benefit both employees and employers. An employee wellness program is simply a program that intends to promote the health and well-being of employees. This can be accomplished in a variety of ways, but the key is that the program […]