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5 Tips for Navigating FMLA Certification Process

By Francine Esposito Navigating the Family and Medical Leave Act (FMLA) medical certification process can be tricky for even the most seasoned HR professionals. Thankfully, most employees requesting leave for their own serious health condition legitimately need it and will provide the necessary documentation. Other employees, however, attempt to “work the system” to take what […]

Why Sales and Customer Service Are Part of Everyone’s Job

Corporate functions often have a distinct if largely unspoken split between customer-facing and back-end roles. While salespeople, marketing teams, and customer service reps interact with groups of or specific customers on a regular basis, those with more behind-the-scenes roles may rarely interact with customers or potential customers in their day-to-day activities. But in today’s competitive […]

Addressing Microaggressions in the Workplace

The world of work is changing rapidly, with many companies abandoning outdated, inflexible approaches to strengthen their stances on diversity, equity, and inclusion (DEI). Minority communities have ridden the wave of these rapid changes, but many acknowledge there is still a long way to go before the community finds complete inclusion. According to recent studies, […]

Should You Encourage Job Applicants to Take MOOCs?

Massive open online courses (MOOCs) that are administered on platforms like EdX and Udemy have grown in popularity and standing in the past few years, and many employers are starting to rely on them to teach their own employees in the workplace and are beginning to view them more favorably overall.

Are You Too Chicken to Use Social Media?

Job descriptions are ever-changing due to the rise in new technology. With that said, there are now jobs specifically for social media and social networking. While a social media community manager job description hasn’t made it into the Job Descriptions Encyclopedia yet, it’s definitely becoming one of the fastest-trending jobs.

Hiring: Why It’s So Slow and What Might Speed It Up

Organizations studying hiring report that employers are increasingly missing hiring goals and taking far too long to bring talent on board. Many employers bemoan a lack of qualified workers, as well as an oversupply of unqualified applicants clogging the system. Technology, particularly AI, promises solutions, but problems persist, so what’s the answer? Current Status GoodTime, […]

Will All Jobs Soon Be “Tech Jobs”?

There was a time not so long ago when having a “tech job” carried a certain status symbol. People holding such jobs have been perceived as having highly specialized knowledge of complex concepts and technologies, and an appropriately high level of compensation as a result. Given the specialized and selective connotation associated with “tech jobs,” […]

Securing One-in-a-Million Talent to Catapult Your Profits

If you’ve ever hired the wrong person for the job, you know that the poor fit stings—personally, professionally, and financially. Every rushed or subpar talent acquisition means a new and long road of pain. At best, you must overtrain the new hire while internal customers grow frustrated by missed goals, strained relationships, lackluster performance, and […]